RED epic Operation Manual page 181

R E D D S M C O P E R AT I O N G U I D E : E P I C / S C A R L E T
POLARIZER AFFECTS IMAGE
SYMPTOM
The image has a faint vertical rainbow artifact.
EXPLANATION
When using a polarizer with an EPIC DRAGON or SCARLET DRAGON (with either a Skin Tone-Highlight or a
Low Light Optimized OLPF), a faint vertical rainbow artifact might appear on the image. This artifact is not
exclusive to EPIC DRAGON or SCARLET DRAGON cameras, and can occur on other cameras depending upon
camera orientation and direction of the polarized light. The rainbow artifact is caused by a complex interaction
between the scene lighting, lens, polarizer, OLPF, and the camera.
POTENTIAL RESOLUTIONS
 Reorient the polarizer or the camera.
 Avoid using a polarizer.
BLACK AND WHITE IMAGE
SYMPTOM
The display shows that an image is in black and white, and the menus are still in color.
POTENTIAL RESOLUTIONS
 Go to Menu > Settings > Look > Color, and check the Saturation setting. If the Saturation setting is set to a
low value, change the Saturation to a higher value.
 Perform a System Restore. For more information, go to
INCORRECT COLOR TEMPERATURE
SYMPTOM
The camera color temperature is off and the image looks warmer or cooler than normal.
POTENTIAL RESOLUTIONS
 Perform an auto white-balance. For more information, go to
 Perform a black shade calibration. For more information, go to
 If you have the DSMC Interchangeable OLPF system installed, verify that you have the correct OLPF
selected in the OLPF menu. For more information, go to
COPYRIGHT © 2015 RED.COM, INC
"Restore System" on page
"Color Temperature" on page
"Calibrate" on page
"Verify Installed OLPF" on page
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