RED epic Operation Manual page 177

R E D D S M C O P E R AT I O N G U I D E : E P I C / S C A R L E T
CAMERA DOES NOT RECOGNIZE LENS
SYMPTOM
The camera does not recognize the attached lens.
POTENTIAL RESOLUTIONS
 Ensure that the lens is compatible. For more information, go to
 If using a PL lens, ensure that the BRAIN is providing power to the lens: go to Menu > Settings > Setup >
Lens and select the Enable Power to Lens check box.
 Detect the lens: go to Menu > Settings > Setup > Lens and select Detect Lens.
 Perform a Hardware Rediscover. For more information, go to
121.
CAMERA DISPLAYS N/A FOR APERTURE
SYMPTOM
The camera displays N/A for aperture when a lens is attached.
POTENTIAL RESOLUTIONS
 Ensure that your lens is completely locked in place.
 Remove your lens mount. Check the connection points for damage or debris. Install your lens mount.
 Perform a Hardware Rediscover. For more information, go to
121.
 Re-install your camera firmware.
 If your camera is on beta firmware, downgrade to the release build.
 If you are using a DSMC PL mount, go to Settings > Setup > Lens and ensure that power is enabled.
NOTE: Some lenses do not display the aperture information because they are incompatible. Some PL lenses do
not have i-technology data.
CAMERA CANNOT PAIR TO REDMOTE
SYMPTOM
The camera cannot pair to the REDMOTE
POTENTIAL RESOLUTIONS
 Ensure REDMOTE display indicates IDLE before attempting to pair the camera to the REDMOTE.
 Ensure the REDMOTE is detached from the rear of the BRAIN and turned on.
 Ensure the REDMOTE wireless in turned on.
 Ensure display does not show the message "REDLINK Upgrade Required".
CANNOT SEE MENUS ON LCD TOUCHSCREEN
SYMPTOM
The LCD touchscreen does not display menus.
POTENTIAL RESOLUTION
Double-tap the LCD touchscreen to exit Clean mode.
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"Lens Mounts and Lenses" on page
"Rediscover (Hardware Rediscover)" on page
"Rediscover (Hardware Rediscover)" on page
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