RED epic Operation Manual page 180

R E D D S M C O P E R AT I O N G U I D E : E P I C / S C A R L E T
CAMERA DOES NOT TURN ON
SYMPTOM
The camera does not turn on (does not boot up), even when powered.
POTENTIAL RESOLUTIONS
 Remove all accessories and power the BRAIN using the DSMC AC Power Adaptor.
 Perform a Hard Restore. For more information, go to
 Update the camera firmware to the latest release build available for download at www.red.com/downloads.
PERFORM A HARD RESTORE
A common way to resolve camera firmware issues is to perform a Hard Restore. A Hard Restore functions like
a System Restore in that it changes all settings to the factory default values.
To perform a Hard Restore, follow the instructions below:
1. With the BRAIN turned off, hold the PWR/REC button on the BRAIN for 20 seconds or until the fans turn at
a high speed.
2. Release the PWR/REC button.
The screen displays correctly.
NOTE: User key settings will be reset as well as any other changes from the default settings. The REDMOTE will
also require pairing to communicate wirelessly with the BRAIN.
IMAGE APPEARS GRAINY
SYMPTOM
Image or footage appears grainy.
POTENTIAL RESOLUTIONS
 Perform a black shading calibration before recording additional clips. For more information, go to
Calibration" on page
 Check the histogram to ensure proper exposure. Noise occurs if an image is overexposed or underexposed.
For more information, go to
 Use the lowest REDCODE
go to "REDCODE" on page
 Use a higher resolution.
 If you have the DSMC Interchangeable OLPF system installed, verify that you have the correct OLPF
selected in the OLPF menu. For more information, go to
 Use Adaptive fan mode to regulate the camera temperature. Noise occurs when the temperature from the
applied calibration map is not in sync.
COPYRIGHT © 2015 RED.COM, INC
110.
"Stills Mode" on page
compression possible for the settings you have selected. For more information,
®
54.
"Perform a Hard Restore" on page
57.
"Verify Installed OLPF" on page
180.
"Sensor
47.
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