Workstation 5 Troubleshooting
Operational Troubleshooting
Booting to WEPOS
Continues from page 3-4. The message 'NK.BIN not Found' appears briefly
and the screen clears. A blinking cursor appears just below the Configuration
Box for several seconds.
The Windows XP boot splash screen appears with a progress bar to indicate the
boot progress. The screen clears once again, and the Desktop appears with a
sign-in dialog box.
6. Does the unit boot to the WEPOS Desktop? A progress bar appears with
activity to indicate the boot process is continuing. The progress bar appears
for several seconds, the screen clears and the desktop appears.
If YES, CAL32 starts and presents a menu. The first time a unit is
o
started, you have the option of enabling CAL32 if supported by the
application software.
If a POS application is not present, the CAL32 will display a UI and
o
use the WS5s Ethernet Port to look for the CAL Server.
If NO, and the boot process halts followed by a BSOD. (Blue Screen
o
Of Death)
o
o
7. The Workstation 5 Boots to the WEPOS desktop.
If the unit appears to boot, but exhibits display problems, see page
o
3-24.
If the unit boots to the desktop, but the touchscreen does not function or
o
appears to be out of calibration, see page 3-27.
If the peripheral devices attached to the workstation do not function,
o
see page 3-31.
If the Ethernet Port does not appear to function, see page 3-29.
o
3-10
Improperly programmed, corrupt, or defective USB Flash Drive.
Re-Image the USB Flash Drive using the WEPOS recovery media
image.
Using DDR memory not approved by MICROS may result in the
BSOD during operation.
Workstation 5 Field Service Guide
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