Micros Systems Workstation 5 Service Manual page 77

• If NO, but pre-boot text messages indicate that the NK.BIN and or
GRNBELT.BIN files have been found. The NK.BIN file is the CE image
and the GRNBELT.BIN file is the BIOS image. One or both of these files
can be placed on the CF card during a platform update and removed the
next time the unit starts. The entire process normally takes from three to
five minutes to complete. See page 3-12 for more information about
platform updates.
If a CE Platform Update fails to complete, it can leave the NK.BIN file
o
on the CF card, and other platform files on the USB Flash Drive.
Platform Updates will be interrupted by a loss of power or network
connectivity, and in most cases, resume when power or the network
connection is restored. Should the update fail to resume properly it
could leave the NK.BIN file on the CF along with an indeterminate
number of files with 'n' or 'o' file extensions on the USB Flash drive.
If the unit boots, use the Wipe Compact Flash utility to format the CF
card, then reconnect to the server and attempt the Platform Update
again.
5. The Workstation 5 Boots to the Windows Embedded CE 6.0 desktop. The
CAL starts and examines the registry to determine if a POS application is
installed. If an application is installed, the CAL stays in the background
and the application starts.
If a POS application is not present, the CAL will display a UI and use the
WS5s Ethernet Port to seek out the CAL Server.
If the unit appears to boot, but exhibits display problems, see page
o
3-24.
If the unit boots, but the touchscreen does not function or appears to be
o
out of calibration, see page 3-27.
If the unit boots, but does not connect to Ethernet, see page 3-30.
o
If peripheral devices attached to the workstation do not function, see
o
page 3-31.
Workstation 5 Field Service Guide
Workstation 5 Troubleshooting
Operational Troubleshooting
3-9