Lenovo x3550 M4 Installation And Service Manual page 448

806f0513-2582ffff • 806f0607-0301ffff
CIM Information: Prefix: PLAT and ID: 0174
SNMP Trap ID: 5
Automatically notify Support: No
User response:
1. Make sure that the RAID adapter firmware and
hard disk drive firmware are at the latest level.
2. Make sure that the SAS cable is connected
correctly.
3. Replace the SAS cable.
4. Check backplane cable connection.
5. Replace the RAID adapter.
6. Replace the hard disk drive that is indicated by a
lit status LED.
806f0513-2582ffff A PCI SERR has occurred on
system [ComputerSystemElementName].
(PCIs)
Explanation: This message is for the use case when an
implementation has detected a PCI SERR.
May also be shown as 806f05132582ffff or
0x806f05132582ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0234
SNMP Trap ID: 50
Automatically notify Support: No
User response:
Check the PCI LED.
1.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and
adapter firmware. Important: Some cluster solutions
require specific code levels or coordinated code
updates. If the device is part of a cluster solution,
verify that the latest level of code is supported for
the cluster solution before you update the code.
Make sure that the adapter is supported. For a list
4.
of supported optional devices, see
http://www.ibm.com/systems/info/x86servers/
serverproven/compat/us/.
Remove both adapters.
5.
Replace the PCIe adapters.
6.
Replace the riser card.
7.
806f052b-2101ffff Invalid or Unsupported firmware
or software was detected on system
[ComputerSystemElementName]. (IMM2
FW Failover)
Explanation: This message is for the use case when an
430
System x3550 M4 Type 7914: Installation and Service Guide
implementation has detected an Invalid/Unsupported
Firmware/Software Version.
May also be shown as 806f052b2101ffff or
0x806f052b2101ffff
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0446
SNMP Trap ID: 50
Automatically notify Support: No
User response:
1. Make sure the server meets the minimum
configuration to start (see Power-supply LEDs).
2. Recover the server firmware from the backup page
by restarting the server.
3. Update the server firmware to the latest level (see
Updating the firmware). Important: Some cluster
solutions require specific code levels or coordinated
code updates. If the device is part of a cluster
solution, verify that the latest level of code is
supported for the cluster solution before you update
the code.
4. Remove components one at a time, restarting the
server each time, to see if the problem goes away.
5. If the problem remains, (trained service technician)
replace the system board.
806f0607-0301ffff An SM BIOS Uncorrectable CPU
complex error for
[ProcessorElementName] has asserted.
(CPU 1)
Explanation: This message is for the use case when an
SM BIOS Uncorrectable CPU complex error has
asserted.
May also be shown as 806f06070301ffff or
0x806f06070301ffff
Severity: Error
Alert Category: Critical - CPU
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0816
SNMP Trap ID: 40
Automatically notify Support: No
User response:
1. Make sure that the installed microprocessors are
compatible with each other (see Installing a
microprocessor and heat sink for information about
microprocessor requirements).
2. Update the server firmware to the latest level (see
Updating the firmware).