Understanding Transfer Method Vs. Non-Transfer Method - Avaya Octel 50 Installation Manual

Installing the Hardware

Understanding Transfer Method vs. Non-Transfer Method

Transfer Method–The Transfer method denotes a situation where the Octel 50 system
performs an internal transfer from a voice port to a fax port when:
•
An incoming fax is detected
•
A caller chooses to attach a fax message to a voice message
•
The system delivers a fax retrieved from a V-Tree
Keep the following considerations in mind when determining whether to use the Transfer
method:
•
You must use the Transfer method if you have installed D/42D-SX boards since
fax boards use analog lines, and these Dialogic boards are digital.
•
If the phone system does not support station-to-station transfers, you cannot use
the Transfer method.
•
Note that with the Transfer method, the Octel 50 system performs a blind transfer
to a fax port. Therefore, callers sending a fax message must hang up after
pressing the Start/Send button on the fax machine.
•
Use the Transfer method when the Octel 50 system does not have the same
number of voice ports as fax ports. For example, if the Octel 50 system has four
voice ports and two fax ports, you must use the Transfer method.
•
With the Transfer method, you must use a separate telephone extension for each
voice and fax channel. For example, on an Octel 50 system with four voice ports
and two fax ports, you must have a total of six telephone extensions.
Non-Transfer Method–The Non-Transfer method denotes a situation where voice and
fax channels share telephone extensions. Using this method, both voice and fax
transmission and reception occur on the same line.
Keep the following considerations in mind when determining whether to use the
Non-Transfer method:
•
With the Non-Transfer method, callers can continue on in the Octel 50 system
once they send or retrieve a fax.
•
If the phone system does not support station-to-station transfers, you must use
the Non-Transfer method.
•
You cannot use the Non-Transfer method if you have installed D/42D-SX boards
since fax boards use analog lines, and these Dialogic boards are digital.
•
Use the Non-Transfer method when the Octel 50 system has the same number of
voice ports as fax ports.
•
With the Non-Transfer method, each pair of channels, one voice and one fax,
share a single telephone line. For example, on an Octel 50 system with four voice
ports and four fax ports, you only need four telephone extensions.
Octel 50 Installation Guide
Step 6: Connecting the Telephone and Fax Lines
3-11