Running Call Analysis; Determining If You Should Run Call Analysis; Meeting The Requirements To Run Call Analysis - Avaya Octel 50 Installation Manual

Defining Phone System Signals

Running Call Analysis

Before running call analysis, you must determine if you need to run call analysis and
whether the Octel 50 system meets the requirements for running call analysis.

Determining If You Should Run Call Analysis

In most cases, you must run Call Analysis when you are installing an Octel 50 system.
There are instances, however, when you are not required to run it.
You must run Call Analysis if:
•
You are installing a new Octel 50 system.
•
You are upgrading an existing system.
You may not need to run Call Analysis if:
•
You are running a special integration, such as a D/42-SX. Consult the
Configuration Note included with the Octel 50 system to determine if you need to
run Call Analysis for the type of board you are installing.
•
You are adding the Fax Solution utility to the Octel 50 system. The fax tone table
that ships with the Octel 50 system is the industry-standard tone for a fax
machine. If you find that the fax machine uses tones that do not fall within an
acceptable variance for the fax tone standard, contact a technical support
representative to help you increase the fax tone variance.
You do not need to run Call Analysis if:
•
You are installing a new voice board in an existing Octel 50 system.
•
You are upgrading to add additional ports to the Octel 50 system.
•
You set up the Octel 50 system to only perform blind transfers.

Meeting the Requirements to Run Call Analysis

Before you run Call Analysis on the Octel 50 system, determine if the Octel 50 system
meets the following requirements:
•
The Octel 50 system has access to at least one extension from the phone
system. Access to two extensions is preferred.
•
The extensions you use to run Call Analysis are not in a hunt or rollover group.
•
No one can access the extensions used to run Call Analysis while it is running.
•
Auto Answer, Call Forwarding, and Camp-On features are deactivated while you
run Call Analysis.
Octel 50 Installation Guide
Running Call Analysis
9-2