Preparing Professionally-Recorded Phrases For System Use; Using The Multilingual Capabilities; First Additional Language; Second Additional Language - Avaya Octel 50 Installation Manual

Understanding Phrase Files and Using V-Edit
525 "...is not an active network address."
526 "Network address deleted."
527 "Network address added."

Preparing Professionally-Recorded Phrases for System Use

You can record voice phrases in another language (see the topic, "Using the Multilingual
Capabilities," later in this chapter) or customize some or all of the phrases provided with
Octel 50.
Once the customized phrases are recorded, you must digitize the recordings so the
phrases can be stored on the system. To digitize the recordings, you need a voice editing
package. V-Edit (for Dialogic) and the V-Edit (for Rhetorex) are included in your Dealer
Kit. Please see their accompanying documentation for instructions on placing custom-
recorded phrases in the SO3-D2.* files.
To use custom phrases for system prompts such as the time of day greeting, precede the
prompt number you enter in the dialog box field with the letter D.

Using the Multilingual Capabilities

Octel 50 has the ability to support up to five languages, English plus four others. To
activate the multilingual capability, specify the number of languages supported on the
system in the Number of Languages parameter in the System Setup. If the system is
English-only, set the Number of Languages parameter to 1.
The order of the languages on the system is based on the filenames assigned to the
system's phrase files. The system phrases are stored in either the SO3-ALL.* file or the
SO3-D1.* file. Any custom phrases recorded for the system, such as V-Trees or
greetings, are stored in SO3-D2.*. The primary system language (English is the default)
should be stored in the following phrase files:
•
SO3-ALL.VAP (or *.VOX)
•
SO3-D1.VAP (or *.VOX)
•
SO3-D2.VAP (or *.VOX)
To use more than one language, store the phrases recorded in additional languages
under the filenames listed below:

First additional language:

SO3-ALL1.*
SO3-D11.*
SO3-D12.*

Second additional language:

SO3-ALL2.*
SO3-D21.*
SO3-D22.*

Third additional language:

SO3-ALL3.*
SO3-D31.*
SO3-D32.*
Octel 50 Installation Guide
Preparing Professionally-Recorded Phrases for System Use
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