Rebuilding All Mailboxes - Avaya Octel 50 Installation Manual

Installation Overview

Rebuilding All Mailboxes

The Rebuild (all boxes) recover feature allows you to rebuild all Octel 50 system
mailboxes.
Use this feature only if the system encounters a problem during an update and only under
the guidance of a technical support representative.
When you run Quick Assist in rebuild all boxes mode, the system:
•
Deletes all Octel 50 system mailboxes; you cannot select individual mailboxes for
rebuilding
•
Searches the \REC0 n directories for messages and greetings
•
Rebuilds those mailboxes for which at least one message or greeting is found in
the REC0 n directories; the system does not rebuild mailboxes that have no
messages or greetings indexed to them
If possible, the system restores the following information to the rebuilt mailboxes:
•
Greetings–Name prompt, directory prompt, optional prompts, personal greeting
•
Mailbox information–First and last name, extension, company, division, class of
service number or custom class of service, personal operator
•
Mailbox settings–Active call handling options, message delivery entries, V-Tree,
folders
If the system cannot restore this information, it returns the mailboxes to the defaults, and
you must manually edit the mailboxes to reenter the settings.
Messages are affected as follows:
•
All message pointers are re-indexed and placed in their respective mailboxes'
new message queue
•
Messages sent to a distribution list are only retained in the first recipient's mailbox
•
Messages that were copies of messages sent from another subscriber are not
replaced
•
Comments attached to messages are treated as separate messages
•
All scheduled outbound network messages are re-indexed
The following information is not restored during a rebuild all operation:
•
Outbound events other than network messages, such as message delivery
events and message waiting light events
•
Distribution lists
•
Message confirmation data
Octel 50 Installation Guide
Using Quick Assist
12-10