Christie CineIPM-2K User Manual page 92

TROUBLESHOOTING
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5-2
Image appears "squeezed" or vertically stretched into center of screen
1. Check your Resizing selection. Use the Cine-IPM 2K "Anamorphic" resizing
preset for a vertically squeezed image, then enlarge as necessary using the Cine-
IPM 2K "Size" control.
2. For best results from a DVD player, and to optimize proper sizing features, it is
recommended to set the DVD output as 16:9 widescreen (as opposed to 4:3 or
4:3 pan scan).
3. The anamorphic lens (optional) may be needed for this source.
System is powered up but there's no display...
1. Was a lens cover accidentally left on? Remove lens cover.
2. At the TPC, make sure the CP2000 shutter is OPEN (the Cine-IPM 2K keypad's
shutter button is not functional).
3. Is the lamp ignited? Check for interlock problems such as an open lamp door.
4. Make sure there is not a Cine-IPM 2K full black test pattern selected for
display— press
TEST
with keys.
5. Is the correct input selected? On the TPC, ensure the correct DVI input is
selected.
6. Make sure DVI output from Cine-IPM 2K is connected properly to the CP2000.
7. The wrong output resolution may be selected in the device.
8. V1.1 software cannot process HDCP source material and will display a full black
field—make sure your incoming DVI signal is not digitally encrypted.
9. Is the source connected properly? Check the cable connections and make sure the
correct source is selected.
The display is jittery or unstable...
1. If the display is jittery or blinking erratically, ensure that the source is properly
connected and of adequate quality for detection. With a poor quality or
improperly connected source, the projector will repeatedly attempt to display an
image, however briefly.
2. The horizontal or vertical scan frequency of the input signal may be out of range
for the projector. Refer to Section 6, Specifications for scan frequency ranges.
3. The sync signal may be inadequate. Correct the source problem.
4. The wrong output resolution may be selected in the device.
The display appears unusually dim or faint...
1. Brightness and/or contrast may be set very low.
2. The source may be double terminated. Ensure the source is terminated only once.
3. The source (if non-video) may need a different sync tip clamp location.
4. The lamp may not be properly aligned in the projector. Use the CP2000
LampLOC adjustment.
The upper portion of the display is waving, tearing or jittering...
1. This can sometimes occur with video or VCR sources. Check your source.
on the remote to access test patterns, then cycle patterns
Cine-IPM 2K User's Manual
020-100164-01 Rev. 1 (01/08)