4.15 Service Call Error
When certain machine problems occur these message will appear in the LCD.
4.15.1 Call For Service
Symptom: "Call For Service" is in the LCD.
Suggested corrective action:
1. Open the platen cover and verify the lamp is on.
2. Verify the mirror carriage moves normally. (See "Mirror carriage error", page 4-3)
4. If during step 1 the lamp is not on, check the following connection:
Lamp assembly to the Inverter PCB (CN2)
Inverter PCB (CN1) to the Harness to the CCD PCB (P4)
5. Replace the lamp and/or the Inverter PCB.
4.15.2 Please Call Service
When certain machine problems occur a "Please Call Service" message will appear in the LCD. When
this message appears, access the printer maintenance mode / Service call function to determine the
cause of the "Please Call Service" error message.
To access the printer maintenance modes:
1. Press MENU, *, 0, 6.
The mode is contained within two main menu level.
Set Replace Counter
/ /Enter
Service Call
/ /Enter
2. Press MENU to select "Service Call" mode and then press ENTER.
2. Press
or
until "Service Call" appears in the LCD and then press ENTER.
3. The kind of printer error will be displayed. If happens two or more troubles, the number of troubles is
displayed on the right upper of the LCD. For example, when "Heater error" and "Drum Fuse Error" has
occurred, the LCD shows 2.
Service Call
Heater Error
4. Press
or
to show the other printer error.
5. Press STOP to exit this mode.
:2
How many troubles
4-23