Service Call Error; Call For Service; Please Call Service - Muratec F-360 Field Engineering Manual

4.14 Service Call Error

When certain machine problems occur these message will appear in the LCD.

4.14.1 Call For Service

Symptom: "Call For Service" is in the LCD.
Suggested corrective action:
1. Check the following connection:
• Lamp assembly to the Inverter PCB (CN2)
• Inverter PCB (CN1) to the Harness to the Main control PCB (P208)
2. Replace the lamp and/or the Inverter PCB.

4.14.2 Please Call Service

When certain machine problems occur a "Please Call Service" message will appear in the LCD. When
this message appears, access the printer maintenance mode / Service call function to determine the
cause of the "Please Call Service" error message.
To access the printer maintenance modes:
<For F-360>
1. Press MENU, *, 0, 6.
The mode are contained within two main menu level.
2. Use the cursor key to select "Service Call" mode and then press ENTER.
3. The error message will be displayed.
For example, when "Heater error" and "Drum Fuse Error" has occurred, the LCD will show:
Use cursor key to show the other printer error message if more printer errors have been occurred.
<For F-320>
1. Press MENU, *, 0, 6.
The modes are contained within two main menu level.
Set Replace Counter
/ /Enter
2. Using the cursor key to select "Service Call" and then press ENTER.
3. The error message will be displayed.
For example, when "Heater error" and "Drum Fuse Error" has occurred, the LCD will show:
Service Call : 2
Heater Error
Use cursor key to show the other printer error message if more printer errors have occurred.
Number of errors
Service Call
/ /Enter
Number of errors
4-20