IBM System x3350 Type 4192 Problem Determination And Service Manual page 210

Table 8. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing, System x3350 Type 4192 and 4193 server," on page 45 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
166-905-xxx BMC
192
IBM System x3350 Type 4192 and 4193: Problem Determination and Service Guide
Test State
BMC I2C Test Failed
Description Action
BMC indicates a Ignore this error if the hard disk drive
failure in the hard backplane is not installed. Otherwise,
disk drive complete the following steps:
(DASD) bus.
1. Turn off the system and disconnect it
from the power source. You must
disconnect the system from ac power
to reset the BMC.
2. After 45 seconds, reconnect the
system to the power source and turn
on the system.
3. Run the test again.
4. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
5. Make sure that the BMC firmware is at
the latest level. The installed firmware
level is shown in the DSA event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
6. Run the test again.
7. Remove power from the system.
8. Reseat all connections in the hard
disk subsystem, which can include
hard disk drives, SCSI or SAS cables,
a hard disk backplane, and a hard
disk drive or RAID controller.
9. (Trained service technician only)
Reseat the system board.
10. Reconnect the system to power and
turn on the system.
11. Run the test again.
12. If the problem remains, collect the
data from the DSA event log and send
it to IBM Service. For information
about contacting and sending data to
IBM Service, see
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-CALL.