IBM System x3350 Type 4192 Problem Determination And Service Manual page 148

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3350 Type 4192 and 4193 server," on page 45 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
I9990301 Hard disk drive boot sector error.
I9990650 AC power has been restored.
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IBM System x3350 Type 4192 and 4193: Problem Determination and Service Guide
Action
1. Reseat the following components:
a. Hard disk drive
b. Hard disk drive backplane cable or backplate
cables
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Hard disk drive backplane cable or backplate
cables
b. Hard disk drive
c. Hard disk drive backplane or backplate
d. (Trained service technician only) System
board
1. Check the power cables.
2. Check for interruption of the ac power supply.