IBM System x3350 Type 4192 Problem Determination And Service Manual page 142

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, System x3350 Type 4192 and 4193 server," on page 45 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
188 Bad VPD CRC #2.
189 An attempt was made to access the server
with an incorrect password.
289 A DIMM has been disabled by the system.
602 Invalid diskette boot record
1162 Serial port configuration error.
1600 BMC failed BIST.
1601 BMC is not functioning.
1603 Remote Supervisor Adapter II SlimLine is
not responding.
124
IBM System x3350 Type 4192 and 4193: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Update firmware for the BMC.
3. Update the Remote Supervisor Adapter II
SlimLine firmware (if present).
4. (Trained service technician only) Replace the
system board.
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
1. Make sure that the DIMM is installed correctly
(see "Installing a memory module (DIMM)" on
page 79).
2. Replace the DIMM.
3. (Trained service technician only) Replace the
system board.
1. Replace the diskette.
2. Reseat the diskette drive cables.
3. Replace the diskette drive.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. (Trained service technician only) Replace the
system board.
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Update firmware for the BMC.
3. (Trained service technician only) Replace the
system board.
1. Update firmware for the BMC.
2. (Trained service technician only) Replace the
system board.
Update firmware for the Remote Supervisor Adapter
II SlimLine.