IBM System x3350 Type 4192 Problem Determination And Service Manual page 218

Table 8. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing, System x3350 Type 4192 and 4193 server," on page 45 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
201-902-xxx Memory
200
IBM System x3350 Type 4192 and 4193: Problem Determination and Service Guide
Test State
Memory Test Failed
Description Action
Test failure:
1. Turn off the system and disconnect it
single-bit and
from the power source.
multi-bit error,
2. Reseat DIMM z.
failing bank x,
failing DIMM z 3. Reconnect the system to the power
source and turn on the system.
4. Make sure that the DSA code is at the
latest level. For the latest level of DSA
code, go to http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
DSA.
5. Make sure that the BIOS code is at
the latest level. The installed firmware
level is shown in the DSA event log in
the Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
6. Run the test again.
7. Replace the failing DIMMs.
8. Re-enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
9. Run the test again.
10. Replace the failing DIMMs.
11. Re-enable all memory in the
Configuration/Setup Utility program
(press F1 at system startup).
12. Run the test again.
13. If the problem remains, collect the
data from the DSA event log and send
it to IBM Service. For information
about contacting and sending data to
IBM Service, see
http://www.ibm.com/support/
docview.wss?uid=psg1SERV-CALL.