Ricoh B089 Service Manual page 421

Rev. 02/20/2004
Code No.
870 B Address Book Data Error
Address book data stored on the hard
disk was detected as abnormal when it
was accessed from either the operation
panel or the network.
871 D FCU Flash ROM Error
The address book written into the flash
ROM mounted on the FCU is detected
as defective.
⇒
872 B Email Receiving Data Error
Machine detects an HDD error during
warm-up.
⇒
873 B Email Sending Data Error
Machine detects an HDD error during
warm-up.
880 D File Format Converter (MLB) Error
A request for access to the File Format
Converter (MLB -Media Link Board)
was not answered within the specified
time.
865 D HD access error
The hard disk detected an error.
900 D Electronic total counter error
The value of the total counter has
already exceeded 9999999
901 D Mechanical total count error
The SBCU board cannot receive the
mechanical total count data.
920 D Printer Error 1
An internal application error was
detected and operation cannot
continue.
925 D Network File Error
The file that manages NetFile is
corrupted and operation cannot
continue.
951 B F-gate error at write request
After the IPU receives an F-gate signal,
it receives another F-gate signal.
SM
Symptom
7-13
SERVICE CALL CONDITIONS
Possible Cause
• Software defective
• HDD defective
• Flash ROM device defective
• Replace flash ROM on the MBU
• Email(s) previously received by the
machine and stored in the hard drive
may contain damaged data.
This can be deleted by executing
SP5832-007, however note that
doing so will also delete all other
received emails.
• Defective HDD
• l Email(s) previously sent by the
machine and stored in the hard drive
may contain damaged data. This can
be deleted by executing SP5832-
008, however note that doing so will
also delete all other sent emails, as
well as initialize the sender's user
name/password and administrator
Mail address.
• Defective HDD
• MLB defective
Replace the controller board
Replace the NVRAM on the controller
board
Mechanical total counter defective
• Software defective
• Insufficient memory
• Software defective
• Files on the HDD corrupted
• Download controller firmware
• SBCU board defective
B089/B093