Troubleshooting Wireless Configuration Problems; Troubleshooting Network Configuration; Technical Support - Avery Dennison Monarch 9460 SNP System Administrator Manual

You see
A@
which means the printer is online and waiting. Alternatively, you can type
[J,2]
Note: The J must be capital.
The printer responds with
No response means that the printer may have an open session to some other
connection. Either terminate the other connection or turn off the printer and turn
it back on.
T r o u b l e s h o o t i n g W i r e l e s s C o n f i g u r a t i o n P r o b l e m s
1. Your computer's wireless adapter and/or access point should be configured to match
your print server.
2. The printer should be within range (up to 90 meters or 300 feet) of your computer and
away from metal objects and other devices with radio signals (Bluetooth®, 2.4 GHz
cordless phones, and microwaves).
3. Use infrastructure mode to connect through an access point. Use Ad-Hoc mode to
connect without an access point.
4. To use WEP (Wired Equivalent Privacy) or other advanced security on your wireless
network, temporarily disable the security on your computer in order to configure the
print server. You may need to temporarily change the wireless mode of your computer
to Ad-Hoc (802.11) mode to allow non-secure clients to communicate with each other.
Note: You many need to temporarily disable the security on your access point to set
your computer to Ad-Hoc mode. When you are done configuring the print server,
you can re-enable the security on your computer and change the wireless mode
back if necessary. You can also use a serial (wired) connection to configure the
print server.
5. To use encryption or password protect your wireless network, and your wireless
adapter or access point normally uses a password or passphrase instead of WEP, it
should allow you to enter 0x followed by a ten digit (for 40-bit or 64-bit WEP) or
twenty-six digit (for 128-bit WEP) key in hexadecimal format (0-9 or A-F).
6. Change the RF channel (Ad-Hoc mode only) to correct intermittent connection
problems or slow performance. This can be done in the NetManager Wireless
Configuration screen. Change it to at least 3 channels lower or higher than any other
wireless networks within range.
T r o u b l e s h o o t i n g N e t w o r k C o n f i g u r a t i o n

To use TCP/IP, your computer and the print server should be on the same IP segment
or can reach each other with a PING command from the host. The IP address you
assign to the print server must be on the same logical network as your host
computers.

If your print server is set to Auto or DHCP for obtaining an IP address, the print
server's IP address can change. Either configure your DHCP server to give the print
server a permanent lease or configure the print server to be on a static address that
does not conflict with any other address.
T e c h n i c a l S u p p o r t
If these solutions do not work, call Service at the number listed on the back of this
manual.
7-2 System Administrator's Guide
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