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DS7200V2-EXP | Installation Guide | 4. Reference Materials
4.5
Call for Service Details
The system displays "Call for Service" to users when they press [#][4][2] to display System Troubles
and there is a Call for Service condition present.
The first line of the display is fixed. The second line consists of programmable text that can display
the preferred phone number to use if a Call for Service must be placed. This number could be the
ARC's phone number or a different number. The second line could also be used to show an
instructional message, such as "Press 0 to view." This message instructs the user to press [0] to view
system trouble details.
Pressing [0] provides additional information even if the Call for Service text does not
instruct to press [0].
There are a variety of system conditions that can bring up the Call for Service display. The exact
nature of the trouble is not shown to the user because none of the conditions can be serviced by
them (they require attention from the servicing company).
Table 45:
Call for Service Details
System Condition
Comm Fail, Destination 1 (2)
System battery is low
System battery is missing
Data Bus device missing, Device
###
Data Bus tamper, Device ###
Data Bus trouble, Device ###
Bell supervision fault PO 2
RF rcvr trouble, Device ###
RF rcvr jammed, Device ###
Telephone line missing
Bosch Security Systems, Inc. | 04/12 | F01U253045-02
The system attempted to send a report to this routing destination, but
failed. See Communication Attempt Tables on page 123 for details on the
failed communication event.
The battery connected to the control panel has fallen below 12.1 V.
The battery connected to the control panel is badly discharged, damaged
or disconnected.
The Data Bus device set to the address shown in the display (###) is
missing or has stopped responding. View the control panel's history log
([#][8][5]) to see which device went missing.
The tamper on the Data Bus set to the address shown in the display (###)
is open. View the control panel's history log ([#][8][5]) to see which device
experienced a Tamper condition.
The Data Bus device set to the address shown in the display (###) is
sending a trouble message to the control panel. Troubles are defined per
device type. See the instructions for the device shown to learn the exact
nature of the trouble. View the control panel's history log ([#][8][5]) to see
which device experienced a Trouble condition.
Programmable Output 2 (PO 2) can be programmed as a supervised
siren/speaker. See "Global Output Configuration" in the DS7200V2 Expert
Programming Guide (P/N: 4998153891). When PO 2 is programmed for
supervision, disconnecting the siren or speaker generates this fault
condition.
The premises RF receiver set to the displayed Data Bus address (Device
###) is sending a trouble message to the control panel. Troubles are
defined per device type. See the instructions for the device shown to learn
the exact nature of the trouble.
The premises RF receiver set to the displayed Data Bus address (Device
###) is sending a jammed message to the control panel.
The control panel determined the telephone line is missing.
Explanation
EN | 125
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