Call For Service Details; Table 48: Call For Service Details - Bosch DS7200V2-UK Installer's Manual

64.0

Call for Service Details

The system displays "Call for Service" to users when they press [#][4][2] to display System Troubles and there is a Call for
Service condition present.
The first line of the display is fixed. The second line consists of programmable text that can display the preferred phone
number to use if a Call for Service must be placed. This number could be the ARC's phone number or a different number. The
second line could also be used to show an instructional message, such as "Press 0 to view." This message would instruct the
user to press the [0] key to view system trouble details.
Pressing the [0] key provides additional information even if the Call for Service text does not instruct to press
[0].
There are a variety of system conditions that can bring up the Call for Service display. The exact nature of the trouble is not
shown to the user because none of the conditions can be serviced by them (they require attention from the servicing
company).
System Condition
Comm Fail, Destination 1 (2)
System Battery is Low
System Battery is Missing
Data Bus Missing, Device ###
Data Bus Tamper, Device ###
Data Bus Trouble, Device ###
Bell Supervision Fault at PO 2
RF Rcvr Trouble, Device ###
RF Rcvr Jammed, Device ###
Telephone line missing
Alternate Comm Device Fault
Page 134 P/N: 4998152533-02
PART V: REFRENCE MATERIALS
The system attempted to send a report to this routing destination, but failed. See Communication
Attempt Tables on page 121 for details on the failed communication event.
The battery connected to the control panel has fallen below 12.1 volts.
The battery connected to the control panel is badly discharged, damaged or disconnected.
The Data Bus device set to the address shown in the display (###) is missing or has stopped
responding. View the control panel's history log ([#][8][5]) to see which device went missing.
The tamper on the Data Bus set to the address shown in the display (###) is open. View the control
panel's history log ([#][8][5]) to see which device experienced a tamper condition.
The Data Bus device set to the address shown in the display (###) is sending a trouble message to
the panel. Troubles are defined per device type. See the instructions for the device shown to learn
the exact nature of the trouble. View the control panel's history log ([#][8][5]) to see which device
experienced a trouble condition.
Programmable Output 2 (PO 2) can be programmed as a supervised siren/speaker. See Outputs
on page 86. When PO 2 is programmed for supervision, disconnecting the siren or speaker
generates this fault condition.
The premises RF receiver set to the displayed Data Bus address (Device ###) is sending a trouble
message to the control panel. Troubles are defined per device type. See the instructions for the
device shown to learn the exact nature of the trouble.
The premises RF receiver set to the displayed Data Bus address (Device ###) is sending a
jammed message to the control panel.
The control panel determined the telephone line is missing.
There is a problem with the network communication. Possible causes include an invalid IP
address, an incorrectly entered IP address, or no heartbeat acknowledgment.

Table 48: Call for Service Details

Copyright  2007 Bosch Security Systems, Inc.
Explanation
DS7200V2-UK Installer's Guide