1
C H A P T E R
Troubleshooting Guidelines
This chapter gives general guidelines and checklists to help you troubleshoot
problems with the Sun Fire V60x and Sun Fire V65x servers in an efficient, organized
manner. Following these guidelines will save you time and lead you more quickly to
problem resolution.
This chapter contains the following sections:
"Startup-related Issues" on page 1-1
■
"Resetting the Server" on page 1-3
■
"Disabling Integrated Components" on page 1-4
■
"Setting Main Board Jumpers" on page 1-5
■
"Processor and Heatsink Configurations" on page 1-6
■
"Memory Configurations" on page 1-8
■
"Problems With SNMP" on page 1-9
■
"Problems With Initial System Startup" on page 1-10
■
"Problems With New Application Software" on page 1-11
■
"Problems After the System Has Been Running Correctly" on page 1-12
■
1.1
Startup-related Issues
1.1.1
Ethernet Port Delay
Ethernet ports may take a short amount of time (less than 1second) to activate after
ifconfig brings them up. This has been observed when the Server is running Red Hat
Linux v7.2 or v7.3.
1-1