Samsung OfficeServ SMT-i5243 User Manual page 483

NO CID DSP Caller ID Digital Signal Processors (CIDDSP's) are resources
in the OfficeServ 100, OfficeServ 500, and OfficeServ 7000
Series systems required for receiving CID data. If there are
no CIDDSP's available at the time a call comes in, this is the
message you will see on your display.
NOTE: The Caller ID features may require optional software and/or hardware.
Please see your service and installation company for details.
WHAT IS ANI?
[T1/E&M NOT SUPPORTED ON THE OS 7030, OS 7100 and OS 7200-S]
ANI (Automatic Number Identification) is a feature offered by some telephone
service providers that provides the calling party's telephone number. This service
is only available on E&M Tie Lines on a T1, digital trunk. ANI is similar to Caller
Identification (CID) but the format and information of the calling person is differ-
ent. CID uses FSK signalling and ANI uses DTMF signalling. Usually, with ANI, a call-
ing party's identity is the Listed Directory Number (LDN) unless a separate bill-to-
number has been specified, (in which case the bill-to-number will be sent). Note
that ANI does not provide calling party NAME, only the number.The phone system
can provide calling number to name translation table.
WHAT IS CLI?
On ISDN circuits, calling party information is called CLI and is supported on both
BRI (not supported in the US) and PRI type circuits (not supported on OS 7030). On
BRI circuits the system only supports number delivery and, like ANI, a name can be
attached to the telephone number of frequent callers via the Caller ID translation
table. On 5ESS and NI2 PRI circuits both name and number support is provided on
the OfficeServ 100, OfficeServ 500, and on the OfficeServ 7000 Series systems.
SELECTING YOUR CALLER ID DISPLAY
Simulteneous display of Caller ID and Number on Incoming CO calls on both lines
of display keysets is supported on all OfficeServ systems. On Transferred CO calls,
you can decide if you want to see the Caller ID name or Caller ID number in the
display. Regardless of which data is selected, you can press the NND button to
view the other pieces of Caller ID information. To select the type of Caller ID infor-
mation you wish to view:
• With the handset on-hook, press TRSF and then dial 119.
• To set the first line of a ringing call display dial 0.
• To set the second line of a ringing call display dial 1.
Set the data to display from the following:
- To show nothing dial 0.
- To show Caller ID Number dial 1.
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- To show Caller ID Name dial 2.
- To show the DID Number the call came in on dial 3.
- To show the Name of the DID the call came in on dial 4.
- To show the Name of the Group the call came in for dial 5.
- To show the DID Number and then Name of the DID dial 6.
- To show the Name of the DID and then the DID Number dial 7.
• To set the top line of the display shown after answering a call dial 2.
Set the data to display from the following:
- To show Caller ID Number dial 0.
- To show Caller ID Name dial 1.
- To show the DID Number the call came in on dial 2.
- To show the Name of the DID the call came in on dial 3.
- To show Caller ID Number and then the DID Number dial 4.
- To show Caller ID Name and then the DID Number dial 5.
- To show the DID Number and then the name of the DID dial 6.
- To show the Name of the DID and then the DID Number dial 7.
- To show the C.O. line information dial 8.
• To set the format if the C.O. line information when the above is set to show C.O.
line information dial 3.
- To show the C.O. line number and the dialed or Caller ID Number dial 0.
- To show only the dialed or Caller ID Number dial 1.
• Press TRANSFER to exit and store your selection.
VIEWING THE NEXT CALLER ID CALL
In the event that you have a call waiting or a camped-on call at your keyset, you
can press the NEXT button to display the Caller ID information associated with
the call in queue at your keyset. Either the CID name or CID number will show in
the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your keyset,
press the NEXT button. If your keyset does not have a NEXT button, press the CID
button and then the NEXT soft key.
SAVING THE CALLER ID NUMBER
At any time during an incoming call that provides CID information, you may press
the SAVE button to save the CID number. If your keyset does not have a SAVE but-
ton, press the CID button, the SCROLL button and then the SAVE soft key.The sys-
tem must be using LCR to dial the saved number.
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