Things You Should Know - Samsung OfficeServ SMT-i5243 User Manual

THINGS YOU SHOULD KNOW

USER ORIENTATION
The DS Series keysets incorporate buttons or "keys" that are used to access or acti-
vate the many features of your office phone system. The DS 5021D keysets incor-
porate 21 programmable buttons. These 21 buttons are arranged in three rows of
seven across the face of the keyset. Any of the system features or functions can be
programmed to these buttons.
The three buttons above the top row of programmable buttons are soft keys.
These buttons assist in the use of the system features and functions.
Lines from the telephone company are "C.O. lines." Calls on these lines are referred
to as "outside calls."Your system can have individual C.O. line keys or lines may be
assigned to groups. When they are in a group, you access a line by dialing an
access code or pressing a route button. For example, dial 9 or press a "LOCAL" but-
ton to get a local outside line. If Least Cost Routing is used, pressing the "LCR" but-
ton will automatically select a preprogrammed C.O. line according to what digits
are dialed. Each line in the system is numbered, beginning with 701, then 702, 703,
etc.
Direct Station Selection (DSS) buttons are programmed to ring specific stations.
You can press a DSS button instead of dialing the extension number.
CALL INDICATIONS
The buttons on your phone have light emitting diodes (LEDs).These are tri-colored
LEDs that light green, red or amber (green and red together).
Intercom calls, also called internal calls, always appear on your CALL buttons. They
will always light green.You can have up to eight CALL buttons, but at least two are
recommended.
Outside calls appear on individual line buttons if they are assigned. When an indi-
vidual line is not assigned to its own button, it will appear on a CALL button.
Your outside calls will light green on your keyset and red on other keysets. You
never lose sight of your calls while they are on hold.They stay right where you put
them and are identified with a green flashing light.
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Some simple rules to remember:
• Any steady LED indicates the line or feature is in use.
• A fast flashing green LED indicates a new call ringing in.
• A slow flashing green or red LED indicates a call is on hold.
• A slow flashing amber LED indicates a recall to your keyset.
SPEAKERPHONE
All DS keysets are speakerphones. Pressing the SEND button will answer an
incoming call on the speakerphone. Pressing the END button will release the call
on the speakerphone.
Switching from the handset to the speakerphone is easy. Simply press the SPEAK-
ER button and hang up the handset.
VOLUME CONTROLS
The DS 5000 keysets use the UP and DOWN buttons to adjust the ringer volume
while the keyset is ringing, the speaker volume while the speakerphone is in use
and the handset volume while you are listening. These three levels will be stored
in memory until changed. If background music is turned on at your keyset, the vol-
ume buttons will also control the level of music. The volume of pages heard
through the speaker of a keyset can be adjusted during a page announcement by
using the volume buttons.There are 16 levels for each volume setting.The volume
of off-hook ring is controlled by a user-programmable setting.
TERMINAL STATUS INDICATOR
The terminal status indicator light is positioned on the top right corner of the key-
set above the display. The terminal status indicator is a tri-colored (red, green, and
amber) light that provides greater visibility of your keysets status than the indi-
vidual button LEDs. The terminal status indicator provides the following indica-
tions:
• Busy/Off Hook Steady Red
• Intercom Ring Flashing Red
• Outside Call Ring Flashing Green
• Recall Ring Flashing Amber
• Message Waiting Flashing Red
• Do Not Disturb Fast Flash Red at 1 Second Intervals
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