Personal Greetings - Samsung OfficeServ SMT-i5243 User Manual

Note: ALL Access Manager options MUST be individually allowed by the System
Administrator for each Subscriber. They are:
1 Follow Me
Allows the subscriber to enter an alternate location and set how long the new
destination (Designated Location) will be active. This number may be an
internal or external number. This is useful if you are frequently traveling or
changing the number where you can be reached.
When Follow Me is activated, the transfer will be supervised and confirmed.
This means that if the call is not answered or if rejected by the Subscriber at
the designated location it will be recalled to the Subscriber's mailbox.
3 Call Blocking
When this feature is active, callers will not be transferred to your extension,
they will hear your 'blocked' greeting (if recorded) and will go directly to your
mailbox if they do not select any or are not offered any other options.
4 Call Forwarding
Unlike Follow Me where the subscriber wants to take their calls at an alter-
nate location this feature allows the subscriber to pass control of his calls to
another Subscriber. The "Forwarded To" Subscriber will now be in control of
the caller and the caller will NOT return to originating Subscriber's Mailbox. If
the "Forwarded To" Subscriber does not answer the caller it will now follow
what ever the "Forwarded To" Subscriber has set up for their call conditions.
The Caller will hear "Forwarding to""{Subscriber Name}" before actually being
forwarded.
5 Call Screening
If this is turned on, the caller will be asked their name and the Samsung
Voicemail will play this name to you before the transfer, giving you an option
to accept or reject the call.
6 Find Me
Find Me, when enabled, will attempt to locate the subscriber by calling a list
of preprogrammed phone numbers. The stored phone numbers are entered
in 'Personal Services' [#][2] (if allowed by the Administrator). The stored tele-
phone number list can contain up to 9 preprogrammed telephone numbers.
The Find Me feature only use the first five.
7 Night Intercept
This feature is dependent on your weekly availability schedule, which is
entered in 'Personal Services' [#][3] (if allowed by the Administrator). When
Night Intercept is active the Samsung Voicemail will first ring your extension
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then play your primary, No Answer greeting during the day (when you are
available) and will NOT ring your extension but simply play your Night greet-
ing during the night (when you are not available).
Note: This does NOT use the Day and Night schedules of the phone system. It
is solely controlled by the Subscriber's Availability Schedule.
8 Pause / Resume
,
Exit from Access Manager
0 Play All Options
# Play Access Coverage
This feature is useful for finding out how you current access settings are set.
It will also tell you what greetings will play under each of the call conditions
you have setup.
5

PERSONAL GREETINGS

The options available in this menu will be determined by your System
Administrator, and not all of them may be available to you. In the simplest sys-
tems, only a mailbox greeting will be available, additional greetings may be acces-
sible in more complex systems.
Your Personal Greeting will be played every time someone dials your extension
and you do not answer.
You may record up to 9 Personal Greetings, and you may assign any one of them
to be active. There are several different 'Call Coverage' conditions to which you
may assign any of your 9 greetings. The Call Coverage Conditions are: No-Answer,
Busy, and Do Not Disturb (or Forwarded All). This will allow different greetings to
play depending on the type of call forward that you have set, or the condition of
your telephone.
The Call Coverage conditions that you can assign specific greetings to are select-
ed by the following digits:
1 Primary/No Answer Greeting
Used when in your office, away from your desk or during the time period you
are scheduled available. If this is the only Personal Greeting you record, it will
play for all call coverage conditions.
This option is available only if the Administrator has assigned you the 'Basic
Greeting' feature.
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