Samsung OfficeServ SMT-i5243 User Manual page 245

Voice mail messages (.wav) and/or fax mail messages
1. E-MESSAGE DELIVERY:
(.tiff ) are "delivered" to your Inbox with the appropriate attached file.
You will receive an e-mail, with NO attachments,
2. E-MESSAGE NOTIFICATION:
notifying you that you have a voice and/or fax mail message in your Voice Mail
Box.
• As a subscriber you can use either E-Message Delivery and/or E-Message
Notification.
• As a subscriber you can have multiple e-mail addresses. (a maximum of 5
valid email addresses).
• E-Message Notification can be set to one e-mail address while E-Message
Delivery is set to different e-mail address.
Functionality
• With either type of EMG, when Caller ID (CID) is provided, the callers tele-
phone number will appear in the subject field of the email along with the date
and time stamp of when the voice message was originally recorded in your
Voice Mail Box.
• If the caller is also a subscriber on the system and the E-Mail Gateway is set up
with a valid "Reply To" address, the Subscriber's name will also appear in the
"From" field. Otherwise, the "From" field will display the name of the Samsung
voice mail system (SVMi-8E, SVMi-16E, or SVMi-20E) sending the message.
• Client will use their PC's Multi-Media kit (equipped with either speakers
and/or a headset) to listen to messages delivered to their e-mail Inbox.
IMPORTANT NOTE: If the PC/Laptop/PDA/Smart Phone/etc... is not
equipped with hardware and software capable of playing a '.WAV' file then
the E-Mail Gateway will not work for them until they add some method to
listen to '.WAV' files delivered to their Inbox.
The same applies to Fax Mail messages, if the device the subscriber is using
does not support the viewing of '.TIFF' files, then the E-Mail Gateway for
Fax Mail will not work for them until they add some method to view .tiff
files delivered to their inbox.
• No Synchronization of messages is performed between the Voice Mail Box
and the E-mail Inbox.
- Messages listened to, forwarded, deleted, and/or saved within an e-mail
inbox will NOT effect the status of that same new message in the Voice
Mail or the MWI (Message Waiting Indicator) associated with that mes-
sage on the phone.
- Also messages listened to in the Voice Mail, from a phone, will not change
the Unread/Read status of the same message in an e-mail inbox.
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- However, the Voice Mail Administrator can adjust parameters per sub-
scriber or group of subscribers that decide how, when, or if to delete the
original voice message after it is sent to the E-Mail Server.
• When full synchronization of messages between Voicemail Box and E-mail
Inbox is required, ask your Samsung representative about the OfficeServ IP-
UMS. This is an Internet Protocol based fully synchronized Unified Messaging
System.
Benefits
• Store and Archive Voice and Fax Mail Messages in visible folders.
• Voice and Fax Mail Messages can now easily be dragged and dropped into
folders the same way e-mail messages are organized and saved.
• Voice and Fax Mail Messages are now essentially the same as any other e-mail
message.
• Backups and Message Archives can be made when they are made for all other
types of e-mail messages.
• Add text notes and comments to use for reference later.
• Some (if not all) e-mail clients will allow you to edit the body of the e-mail to
add comments.
• Some will allow you to edit the subject field to help you find a particular mes-
sage quickly in a large archive of messages.
• Call Back Numbers and Date & Time Stamp are easily displayed in the Subject
field.
• Easily forward Voice messages received, to others even if they are not a Voice
Mail Subscriber on your system.
• No EMG System or Client Software to load on your Local PC or Network
Servers.
Therefore compatible with most:
- E-Mail providers and E-Mail Clients
- PCs, Laptops, PDA, and/or Smartphones
NOTE: If you are not sure you have this functionality on your system and
you would like to use it, please contact your on Site system administrator
to see if it is available.
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