Cables - Motorola MT2070 User Manual

15 - 14 MT2070/MT2090 User Guide

Cables

Troubleshooting Cables
Table 15-8
Symptom
Device charge LED
does not light when
device is connected.
Device battery is not
charging.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
Possible Cause
Cable is not receiving
power.
Cable is not seated
correctly in the device.
Extreme battery
temperature.
Device was removed
from cable or cable was
unplugged from AC
power too soon.
Battery is faulty.
Cable is not seated
correctly in the device.
Extreme battery
temperature.
Cable removed from
device during
communication.
Incorrect cable
configuration.
Communication software
is not installed or
configured properly.
Ensure the power cable is connected securely to both the cable
and to AC power.
Remove and re-insert the cable into the device, ensuring it is
correctly seated.
Battery does not charge if battery temperature is below 32°F
(0°C) or above 104°F (40°C).
Ensure cable is receiving power. Ensure device is seated
correctly. If a device battery is fully depleted, it can take up to
four hours to fully recharge the battery.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Remove and re-insert the cable into the device, ensuring it is
correctly seated.
Battery will not charge if battery temperature is below 32°F
(0°C) or above 104°F (40°C).
Reattach cable to device and retransmit.
See the system administrator.
Refer to the MT2070/MT2090 Integrator Guide.
Action