Motorola MT2070 User Manual page 520

15 - 6 MT2070/MT2090 User Guide
Troubleshooting the MT20X0 (Continued)
Table 15-1
Problem
Device emits one high beep
when not in use.
BTExplorer
Message box displays, MT2000
Scanner Service Bluetooth
Active.
Decoding
Device decodes bar code, but
does not transmit the data to the
host.
Host
Host displays scanned data
incorrectly.
NOTE If after performing these checks the device still experiences problems, contact the distributor or call
Motorola Solutions Support. See
Possible Causes
In RS-232 mode, a <BEL> character
was received and Beep on <BEL>
option is enabled.
MT2000 Scanner Services is using
Bluetooth; Stonestreet SDK only
supports one application using
Bluetooth at one time.
Device is not programmed for the
correct host type.
Interface cable is loose.
If the device emits 4 long low beeps, a
transmission error occurred.
If the device emits 5 low beeps, a
conversion or format error occurred.
If the device emits low/high/low beeps,
it detected an invalid ADF rule.
Device is not programmed to work
with the host.
page xxiii for information.
Possible Solutions
Normal when Beep on <BEL> is
enabled and the device is in RS-232
mode.
Shut down MT2000 Scanner Services,
or scan Cable Only host mode (see
page 5-5) which shuts down Bluetooth
and allows BT Explorer to operate.
Scan the appropriate host type
programming bar code. See the
chapter corresponding to the host type.
Re-connect the cable.
Set the device's communication
parameters to match the host's setting.
Configure the device's conversion
parameters properly.
Program the correct ADF rules. Refer
to the Advanced Data Formatting
Programmer Guide.
Scan the appropriate host type
programming bar code.
For RS-232, set the device's
communication parameters to match
the host's settings.
For a Keyboard Wedge configuration,
program the system for the correct
keyboard type, and turn off the CAPS
LOCK key.
Program the proper editing options
(e.g., UPC-E to UPC-A Conversion).