Motorola MT2070 User Manual page 524

15 - 10 MT2070/MT2090 User Guide
Troubleshooting the Single Slot Charge Multi-interface Cradle (Continued)
Table 15-4
Symptom
Device falls out of the cradle in
the wall mount position.
Device does not boot when
placed in the cradle.
Cradle is not sending bar code
data.
Possible Cause
Cradle has an incorrect adapter cup.
Cradle latches are adjusted incorrectly.
The device's battery is discharged.
Parameter settings were scanned prior to pairing.
USB cable not detected.
Action
Ensure the wall mount adapter cup is
installed and not the desktop cup.
Remove cradle from the shock
absorbing plate by unscrewing 3
screws; check that the position of the
wall mount conversion dial is set to the
wall-mount position; reattach the
cradle to the shock absorbing plate.
Normal behavior if the battery is
severely discharged. The battery must
charge at a reduced charge rate until
the battery acquires sufficient charge
to boot the device. This can take up to
two hours, depending on the level of
battery discharge.
This can be avoided by powering the
cradle with the optional external power
supply.
Pair device prior to scanning settings.
Connect the USB cable prior to
connecting the 12V power supply.