Single Slot Charge Multi-Interface - Motorola MT2070 User Manual

Single Slot Charge Multi-interface

Troubleshooting the Single Slot Charge Multi-interface Cradle
Table 15-4
Symptom
Device emits a disconnect
(short high-short low) beep
sequence.
Device emits four long low
beeps after scanning a bar
code.
Bar code is decoded, but data
is not transmitted to the host.
Scanned data is incorrectly
displayed on the host.
Possible Cause
Device has disconnected from cradle because it is
too far from the cradle.
Device has disconnected from the cradle because
the cradle has lost power or been placed in USB
suspend mode.
Interface/power cables to cradle are loose.
Device is not paired to a cradle.
A transmission error was detected.
Cradle has not completed USB initialization.
Device not paired to host-connected cradle.
Cradle not programmed for correct host interface.
Interface cable is loose.
Cradle has lost connection to host.
Cradle host communication parameters do not
match host's parameters.
Maintenance and Troubleshooting 15 - 9
Action
Move closer to the cradle and listen for
a reconnection beep (short low-short
high).
Check power connections to cradle,
and if using a USB cable, check to
make sure PC has not entered a
power save mode.
Ensure all cable connections are
secure.
Scan the PAIR bar code on the cradle
that is connected to the host that is to
receive data.
Ensure the cradle's communication
parameters match the host's setting.
Wait several seconds and scan again.
Pair the device to the cradle (using
PAIR bar code on the cradle).
Check device host parameters or edit
options.
Ensure all cable connections are
secure.
In this exact order: disconnect power
supply; disconnect host cable; wait
three seconds; reconnect host cable;
reconnect power supply; reestablish
pairing.
Ensure proper host is selected.
For RS-232, ensure the cradle's
communication parameters match the
host's settings.
For a Keyboard Wedge configuration,
ensure the system is programmed for
the correct keyboard type, and the
CAPS LOCK key is off.
Ensure editing options (e.g., UPC-E to
UPC-A conversion) are properly
programmed.