Access Port Issues - Motorola RFS Series System Reference Manual

C-4 Motorola RF Switch System Reference Guide
Possible Problem
Settings in terminal
emulation program are
incorrectly set
All else...
C.1.2 Access Port Issues
This section describes various issues related to Access Ports within the Motorola RF Series Switch network.
Possible issues include:
• Access Ports are Not Adopted
• Access Ports are Not Responding
C.1.2.1 Access Ports are Not Adopted
Access ports are not being adopted. The table below provides suggestions to troubleshoot this issue.
Possible Problem
Access port is not
configured
Country code for switch is
not set
Access ports are off-
network
Access ports are restricted
in configuration
Access Port is on Exclude
List
Miscellaneous other issues • With a packet sniffer, look for 8375 (broadcast) packets
All else...
Suggestions to Correct
Check the serial port settings in the serial terminal emulation program being
used. The correct settings are:
Terminal Type VT-100
Port Any COM port
Terminal Settings 19200 bps transfer rate
8 data bits
no parity
1 stop bit
no flow control
Contact Motorola Support.
Suggestions to Correct
Verify the license key that is set in the switch.
Verify the country code is entered into the switch prior to adopting any Access
Ports. The switch is not fully functional until a country code is set.
Verify the Access Ports are connected to the network and powered on.
Verify the switch is not configured with an access control list that does not allow
Access Port adoption; verify that Access Port adoption is not set to "deny".
Ensure that the Access Port adoption policy is added with a WLAN.
Verify the Motorola RF Series Switch ACL adoption list does not include the
Access Ports that are not being adopted.
• Reset the Motorola RF Series Switch. If the switch is hung, it may begin to
adopt Access Ports properly once it has been reset.
Contact Motorola Support.