Motorola RFS Series System Reference Manual page 559

C.1.1.4 Web UI is Sluggish, Does Not Refresh Properly, or Does Not Respond
When configuring the switch, it is easy to overlook the fact that the host computer is running the browser
while the Motorola RF Series Switch is providing the data to the browser. Occasionally, while using the Web
UI the switch does not respond or appears to be running very slow; this could be a symptom of the host
computer or the network, and not the switch itself. The table below provides suggestions to troubleshoot
this issue.
Possible Problem
Bad connection between
switch and console system
Slow transmission of data
packets
Access ports may try to
adopt while country code is
not set
Packet storm
Overburdened with a large
number of Access Ports
Java JRE is out of date
Cannot access Web UI
through a Firewall
All else...
C.1.1.5 Console Port is Not Responding
The Motorola RF Series Switch console port is connected to the host computer's serial port, but pressing the
[Enter] key gets no response from the switch.
The table below provides suggestions to troubleshoot this issue.
Possible Problem
Cabling issue
Not using a terminal
emulation program
Suggestions to Correct
Verify the line between the switch and the host computer is functioning normally.
Verify the data packets are being sent to and from the switch using a sniffer tool.
Set the country name for the switch, which is set to "none" by default.
Check Syslog for any type of a packet storm.
With large numbers of Access Ports, changing the configuration quickly may
cause the switch to not refresh properly, at least immediately following
configuration.
Be sure you are using Sun Java JRE 1.5 or later. To download the appropriate for
your system go to: http://www.sun.com/java/
To successfully access the switch Web UI through a firewall, UDP port 161 must
be open in order for the switch's SNMP back end to function
Contact Motorola Support.
Suggestions to Correct
Ensure that a console cable is connected from the console port to the host
computer's serial port.
Verify a serial terminal emulation program, such as HyperTerminal, is in use on
the host computer.
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