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User's Guide
Following is a list of options that you may wish to include in your personal greetings:
Option
Instruction
0
To reach the operator
1
To skip directly to the record tone (or "beep")
2
To mark this message as urgent (see "Urgent messages," page D.8)
3
To page (internally) the person for whom the caller is leaving a voice mail message
4
To perform off-premises "reach-me" (see "Off-premises 'reach-me,'" page D.3)
8
To the main greeting (if your system is using the auto attendant)
XXX
An extension number of another user
Note: Option 3 is available only when personal greeting 3 has been recorded; and option 4 is available only
when personal greeting 2 has been recorded.
Shortcut: When leaving a message in another mailbox, press 1 during the personal greeting to advance directly to
the record tone without having to listen to the remainder of the greeting.
You can change the personal greetings as often as necessary by recording over a previously recorded
personal greeting.
Warning: Deleting your personal greeting will not revert to the initial default greeting, but will turn off your mailbox.
Message waiting indication
If you have new messages, you will hear a short prompt ("You have new messages") followed by internal dial
tone whenever you lift the handset to place a call. You can choose to retrieve your messages then, or place
the call.
Note: The ESI system doesn't support any visual message-waiting indication on an analog station.
Retrieving messages
You can pick up messages from your station, when away from the office or from another User's ESI Feature
Phone.
1. Lift the handset, and then dial
you hear the Main Greeting, press
you by pressing VOICE MAIL
2. If required, enter your password. the ESI system will announce the number of new and old messages
and will start playback of messages with the oldest new message and continue until all messages and
recordings have played.
Voice-prompted instructions will be played at the end of each message. Once you've learned these prompts
(see the chart, "Functions available during analog station voice mail message retrieval," page G.6) you can
proceed more rapidly by pressing one of the following keys any time during the message or during a prompt.
1
If your system is using ESI Presence Management, consult the ESI Presence Management User's Guide (ESI part # 0450-0793) to learn about
additional, special functionality that may be available to you. If you're not sure whether your system is using ESI Presence Management, consult
your System Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/presence.
followed by your extension number. If calling from the outside, when
and enter your extension number; or have the operator transfer
and then entering your extension number.
Analog stations
1
G.5
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