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User's Guide
ESI Feature Phone operation
Display
When your phone (or station) is not in use, the display will show the current date and time, activated features
such as DND (do not disturb; see "MUTE/DND," page E.3), monitor mode, and — on a 48 or 24 –Key Digital
Feature Phone — the system's current line usage. A 12-Key Digital Feature Phone does not display line usage.
Note: An ESI Cordless Handset's display is similar to that of the 24-Key Feature Phone; one difference is that a
Cordless Handset doesn't show line usage.
Each block on the bottom line of the
display will represent an individual line
(as in the examples, right). Incoming calls
usually are assigned beginning with Line
1 at the far-left line indicator. Outgoing
calls are assigned from the highest
numbered line beginning at the far right.
As you use your ESI Feature Phone, its
display changes frequently to give you detailed information during call processing and voice mail operations.
Caller ID
If you subscribe to Caller ID from your telephone service provider, the phone's display will show an outside
caller's name and/or number.
such as UNAVAILABLE, PRIVATE or NO DATA SENT.
Keys
Programmable feature keys
The programmable feature keys at the top of the Digital Feature Phone — 30 on a 48-Key, 12 on the 24-
Key, and nine on the 12-Key — have been pre-programmed by the installer. You may wish to add to or
change some of these keys to perform different functions explained throughout this manual. Press PROGRAM to
verify current settings (see page C.1).
Important: Each of the two smaller Feature Phones, 12-Key and 24-Key, has a combination ("combo")
PROG/HELP key, while the 48-Key Feature Phone has separate PROGRAM and HELP keys. If you're
using a 12-Key or 24-Key Feature Phone, press PROG/HELP wherever this User's Guide instructs you
to press either PROGRAM or HELP.
Each ESI Cordless Handset has a combination TRANS/CONF/PRG key that you should press when this
User's Guide instructs you to press PROGRAM.
Note: To use voice mail, conference calling and mute/DND on a 12-Key Feature Phone, or to use call
recording or do-not-disturb mode on an ESI Cordless Handset, you must program these features into
programmable feature keys (see "Optional features," page F.14).
1
If you don't subscribe to Caller ID, the phone's display will show which line is receiving the call, instead of the caller's name or number.
2
Each Cordless Handset has no access to the system's Verbal User Guide ("help mode") and, therefore, no HELP key.
24-Key Feature Phone
1
In some instances, the service provider can send only a general caller status —
ESI Feature Phone operation
Line in use
Available line
2
48-Key Feature Phone
E.1
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