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User's Guide
Off-premises message delivery
To program this, press PROGRAM 6.
Introduction
The ESI system can be programmed to deliver messages to an off-premises phone or to page you when your
voice mailbox receives a message. You can set the phone number (cell phone, home number, another
extension, etc.), a delay time (the period that the system is to wait before attempting to deliver the message),
or the pager number.
The administrator can also set for your station the:
•
Number to be called or paged
•
Delay period
•
Number of attempts
•
Interval between attempts (in increments of 30 minutes)
•
"Quiet period" which suspends message delivery for late night, etc.
If you have programmed both an off-premise delivery number and a pager number, the system will prompt
you to choose one of the following delivery options:
•
Phone-only
•
Pager-only
•
No off-premises delivery
Note: If your system is using ESI Presence Management, consult the ESI Presence Management User's Guide
(ESI part # 0450-0793) to learn about additional, special functionality that may be available to you.
If you're not sure whether your system is using ESI Presence Management, consult your System
Administrator. For more information about ESI Presence Management, visit www.esi-estech.com/presence.
Message delivery
. . . To a phone
Whenever your mailbox receives a new message, the system will call the number that you have
programmed and play the prompt: "You have messages. Please enter your password." The prompt will
repeat three times before the system assumes that no one has answered (i.e., because it has "heard" no
password) and disconnects.
Upon answering, enter your password (if you have set your password options for no password, you must
enter 0 as your password).
Warning: A " " response instead of the password will cause the system to suspend calling you until it receives
the next new message.
You will then be connected to your mailbox and can proceed with normal remote operation (see
"Retrieving voice mail messages from an off-premises location," page D.5).
. . . To an external pager
You can have the system call and activate your external pager whenever the first new message is left in
your mailbox and repeat the page (at the interval programmed by the administrator) until all new
messages have been retrieved.
Note: You can toggle the feature on or off in user programming (PROGRAM 6 1).
Voice mail operation
D.7
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