Conference Calling - ESI 50L User Manual

ESI Feature Phone operation
. . . to a voice mailbox
Transferring a caller to a mailbox to leave a message
1. While connected to an internal call, press TRANSFER, then press VOICE MAIL, and then press a
station key or dial an extension number.
2. You and the caller will be connected to that user's personal greeting. You may choose either to
hang up immediately or listen to a portion of the personal greeting (i. e., to assure yourself that you
have placed the caller into the correct mailbox).
Note: Regardless of when you hang up, the caller will hear the entire personal greeting. To insure

Conference calling

The system allows up to 16 conference members (whether on the ESI system or outside) at once. This means
there could be one conference with five members, another with three, and still another with eight — or there could
be one with 16 members (in which case there could be no other conferences until members began to hang up
from that conference).
Note: On stations with a 12-Key Digital Feature phone, a programmable feature key must be set to 570 in order to
initiate a conference call. For more information, see page F.14.
To create a conference call:
1. Establish the first call.
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2. Press CONF to place the call on hold.
3. Place a second call as you normally would.
4. Once connected to the second call, press CONF again to connect all of you together.
Note: Repeat these steps to add each additional member to the conference.
If the newest added-on member does not answer, press his/her station key again or press FLASH to return to
the original conferees. If you place any incoming caller on HOLD or exclusive HOLD (see "Hold/exclusive hold
operation," page E.12), you can add that caller, as well, to the conference by pressing CONF, retrieving the call
from hold (or exclusive hold) and pressing CONF again.
Any member of the conference can drop out by simply hanging up. However, when the station that created the
conference hangs up, all members in the conference are disconnected. Individual stations or lines connected to
the conference can be dropped from the conference by pressing their station or line key (lit green).
Note: Your installer or System Administrator may have enabled trunk-to-trunk conferencing (unsupervised
conferencing) for your station. If so, the steps to initiating such a conference are the same as for
performing any other conference (see above); the difference is that you may hang up, thus exiting the
conference, but the remaining members won't be disconnected. (If this feature isn't enabled, your hanging
up disconnects all members.)
Important:
USE OF FEATURES, SUCH AS TRUNK-TO-TRUNK TRANSFER, THAT REQUIRE TRUNK-TO-TRUNK CONNECTIONS
WILL INCREASE THE RISK OF TOLL FRAUD. IN NO EVENT SHALL ESTECH SYSTEMS, INC. BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING, BUT NOT LIMITED
TO, FRAUDULENT TOLL CHARGES, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTIONS, OR ANY OTHER
COSTS OR DAMAGES RELATED THERETO, ARISING FROM THE USE OF THESE FEATURES.
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If you're using an ESI Cordless Handset, use the TRANS/CONF/PRG key each time these instructions tell you to use CONF.
E.8
the privacy of the message, you will automatically be disconnected at the record tone.
User's Guide