Call Forwarding; Call Waiting; Call Hold - ESI 50L User Manual

User's Guide

Call forwarding

Your station has been pre-programmed by the Installer to call-forward your phone when it is busy or does not
answer (usually to your mailbox). In addition you can temporarily call-forward all of your calls to another station
or another User's mailbox.
Lift the handset, dial 5 6 5 and dial the extension number (or # and the mailbox number) to which the system
should forward all calls.
Note: If the forwarded-to station is busy or does not answer a forwarded call, the ESI system will return the call to
your mailbox.
To turn off call forwarding, dial 5 6 5 * without selecting a destination, and hang up.

Call waiting

To enable call waiting for your station, press
number. Then, if someone calls you while you're already on a call, you'll hear a tone in your earpiece. FLASH to
toggle between the original call and the call waiting. To drop either call, hang up while connected to the call to be
dropped. When your phone rings, lift the handset and you will be reconnected to the other caller.

Call hold

This is used to place external callers
Putting a call on hold
While on an outside call, FLASH and dial
using; you will then receive internal dial tone.
Retrieving a call from on hold
From internal dial tone, dial
Dial 0 to answer the oldest held call in the system.
Hold recall
If a held call is not retrieved during the period of time (set by the Installer), it will recall to your phone if your
station is idle. You will hear three short ring tones. Lift the handset; you will be connected to the held call.
If you are on a call when the recall occurs, you will hear a call waiting tone. To toggle between the two calls,
FLASH (or hang up, wait for ring, then answer).
1
An analog station can't place an internal call on hold.
XXX 5 3, where xxx represents your analog station's extension
1
on hold for retrieval from any station within the ESI system.
. A short voice prompt will tell which line number the call is
and the line number where the call is on hold.
Analog stations
G.3