Message Waiting Indication; Retrieving Messages - ESI IVX S-Class User Manual

User's Guide
Following is a list of options that you may wish to include in your personal greetings:
Option Instruction
0 To reach the operator
1 To skip directly to the record tone (or "beep")
4 To perform off-premises "reach-me" (see "Off-premises 'reach-me,'" page D.3)
8 To the main greeting (if your system is using the auto attendant)
XXX An extension number of another user
Note: Option 4 is available only when Personal Greeting 2 has been recorded.
Shortcut: When leaving a message in another mailbox, press 1 during the personal greeting to advance
directly to the record tone without having to listen to the remainder of the greeting.
You can change the personal greetings as often as necessary by recording over a previously recorded
personal greeting.
Warning: Deleting your personal greeting will not revert to the initial default greeting, but will turn off
your mailbox.

Message waiting indication

If you have new messages, you will hear a short prompt ("You have new messages") followed by
internal dial tone whenever you lift the handset to place a call. You can choose to retrieve your
messages then, or place the call.
Note: The ESI phone system doesn't support any visual message-waiting indication on an analog station.

Retrieving messages

You can pick up messages from your station, when away from the office or from another User's ESI
Feature Phone.
1. Lift the handset, and then dial
when you hear the Main Greeting, press
transfer you by pressing VOICE MAIL
2. If required, enter your password. the ESI phone system will announce the number of new and old
messages and will start playback of messages with the oldest new message and continue until all
messages and recordings have played.
Voice-prompted instructions will be played at the end of each message. Once you've learned these
prompts (see the chart, "Functions available during analog station voice mail message retrieval," page
G.6) you can proceed more rapidly by pressing one of the following keys any time during the message
or during a prompt.
1
If your system is using ESI Presence Management, consult the ESI Presence Management User's Guide (ESI part # 0450-0793)
to learn about additional, special functionality that may be available to you. If you're not sure whether your system is using
ESI Presence Management, consult your System Administrator. For more information about ESI Presence Management,
visit www.esi-estech.com/presence.
followed by your extension number. If calling from the outside,
and enter your extension number; or have the operator
and then entering your extension number.
Analog stations
1
G.5