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Troubleshooting
11.2
Unable to Make Correct Settings / Unable to Print
Exactly as Set
Perform these troubleshooting procedures if you cannot make proper
settings in the print driver or when the print results do not represent what
has been set.
Note
Some of the printer driver functions cannot be combined with another.
Symptom
Unable to select an item
in the printer driver.
The "Conflicts" dialog
box is displayed on the
PC screen.
Unable to print exactly as
set.
The watermark cannot
be printed.
Unable to specify Staple.
Unable to staple.
The stapling position is
not what is expected.
Printer Controller Pi3505e Pi3505e/PS
Possible Cause
Some functions cannot be
combined.
An illegal combination of functions
has been made.
Incorrect settings are made.
The combination of the functions,
though valid on the printer driver,
is invalid on the copier.
The paper size, paper direction,
and other settings made on the
application takes precedence over
those made in the printer driver.
The watermark is not correctly set.
The watermark density is set to a
low level.
Watermark may not be printed in
graphics applications.
No staple can be made if Media
Type is Thick, Transparency or
Envelope.
The number of prints to be stapled
(with FN-117 mounted):
Up to 50 prints.
The number of prints to be center
stapled (with FN-117 and SK-1):
Up to 2 to 15 prints.
No stapling can be effected if the
document contains pages of
different sizes.
Orientation setting is wrong.
11
Action
Do not select items that are
dimmed.
Check for combination and
make a correct
combination of functions.
Check the setting for each
item of the printer driver.
Make correct settings on
the application.
Check the watermark
setting.
Check the "Shading"
setting.
No watermark can be
printed in this case.
Check the setting for each
item of the printer driver.
Change the Copies setting.
Check the document.
Check the stapling position
on "Page Layout" of a
printer driver property
sheet.
11-3
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