Send Email Alerts On Resolution; Send Sms Alerts On Resolution - Tripp Lite B092-016 Owner's Manual

Chapter 7: Alerts, Automated Response and Logging
7.2.8

Send Email alerts on Resolution

The console server uses SMTP (Simple Mail Transfer Protocol) for sending the email alert notifications. To use SMTP , the Administrator
must configure a valid SMTP server for sending the email:
• Select Alerts & Logging: SMTP & SMS
• In the SMTP Server field enter the IP address of the outgoing mail Server
• If this mail server uses a Secure Connection, specify its type. You may also specify the IP port to use for SMTP . The default
SMTP Port is 25.
• You may enter a Sender email address which will appear as the "from" address in all email notifications sent from this
console server. Many SMTP servers check the sender's email address with the host domain name to verify the address as
authentic. So it may be useful to assign an email address for the console server such as consoleserver2@mydomian.com
• You may also enter a Username and Password if the SMTP server requires authentication
• You can also specify the specific Subject Line that will be sent with the email
• Click Apply to activate SMTP
7.2.9

Send SMS alerts on Resolution

With any model console server you can use email-to-SMS services to send SMS alert notifications to mobile devices. Almost all
mobile phone carriers provide an SMS gateway service that forwards email to mobile phones on their networks. There's also a wide
selection of SMS gateway aggregators who provide email to SMS forwarding to phones on many carriers.
Alternately, if your console server has an embedded or externally attached cellular modem you will be given the option to send the
SMS directly over the carrier connection.
SMS via Email Gateway
To use SMTP SMS, the Administrator must configure a valid SMTP server for sending the email:
• In the SMTP Settings field in the Alerts & Logging: SMTP & SMS menu select SMS Gateway. An SMS via Email Gateway
field will appear
• Enter the IP address of the outgoing mail Server SMS gateway
• Select a Secure Connection (if applicable) and specify the SMTP port to be used (if other than the default port 25)
• You may also enter a Sender email address which will appear as the "from" address in all email notifications sent from this
console server. Some SMS gateway service providers only forward email to SMS when the email has been received from
authorized senders. So you may need to assign a specific authorized email address for the console server
• You may also enter a Username and Password as some SMS gateway service providers use SMTP servers which require
authentication
• Similarly you can specify the specific Subject Line that will be sent with the email. Generally the email subject will contain a
truncated version of the alert notification message (which is contained in full in the body of the email). However some SMS
gateway service providers require blank subjects or require specific authentication headers to be included in the subject line
• Click Apply Settings to activate SMS-SMTP connection.
SMS via Cellular Modem
To use an attached or internal cellular modem for SMS the Administrator must enable SMS:
• Select Cellular Modem In the SMS Settings field
• Check Receive Messages to enable incoming SMS messages to be received. A custom script will be called on receipt of
incoming SMS messages
• You may need to enter the phone number of the carrier's SMS Message Centre (only if advised by your carrier or Support)
• Click Apply Settings to activate SMS-SMTP connection
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