Network Connection Troubleshooting; Basic Network Operation Tests; Checking Basic Network Operation With A Ping Test - Fujitsu iScanner fi-6010N Operator's Manual

8.3

Network Connection Troubleshooting

If a network connection is not possible, first check the scanner status and system settings.
The following section provides information about general troubles that may occur when connect-
ing to a network.
If the cause of the problem is unknown or the problem persists, check the items in
Check before Contacting Your FUJITSU Scanner Dealer" (page 474)
scanner dealer or an authorized FUJITSU scanner service provider.

8.3.1 Basic Network Operation Tests

The following network operation tests are available on the administrator screen, and should be per-
formed after the network has been setup.

Checking basic network operation with a Ping test

Checking the network operating status
Checking the NTP server settings by synchronizing the system time (if using an NTP
server)
Checking the mail server by sending a test mail (if scanned data is to be sent as an e-mail,
by fax, or when requesting alert notifications by e-mail)
■ Checking basic network operation with a Ping test
Check the network connection status of the following computers and servers associated with the
network.
For details about the pinging procedure, refer to
Ping Test" (page
Computer with Admin Tool installed
Computer with Central Admin Console installed
Computer with Central Admin Server software installed
DNS server
WINS server
NTP server
LDAP server
SMTP server
File server
FTP server
Print server
SharePoint server
Domain controller
ATTENTION
458
150).
Depending on the server setting, there may be no response from a ping
test.
"4.7.17 Checking the Network Connection with a
"8.5 Points to
and contact your FUJITSU