Network Connection Troubleshooting; Basic Network Operation Tests - Fujitsu fi-6000NS Operator's Manual

6.3

Network Connection Troubleshooting

If a network connection is not possible, first check the scanner status and system settings.
The following section provides information about general troubles that may occur when connect-
ing to a network.
If the cause of the problem is unknown or the problem persists, check the items in
Check before Contacting Your FUJITSU Scanner Dealer" (page 315)
scanner dealer or an authorized FUJITSU scanner service provider.

6.3.1 Basic Network Operation Tests

The following network operation tests are available on the administrator screen, and should be per-
formed after the network has been setup.
• Checking basic network operation with a Ping test
• Checking the network operating status
• Checking the NTP server settings by synchronizing the system time (if using an NTP
server)
• Checking the mail server by sending a test mail (if scanned data is to be sent as an e-mail,
by fax, or when requesting alert notifications by e-mail)
■ Checking basic network operation with a Ping test
Ping the following servers to check their network connection status.
For details about the pinging procedure, refer to
Ping Test" (page
• DNS server
• WINS server
• NTP server
• LDAP server
• SMTP server
• File server
• Print server
ATTENTION
296
122).
Depending on the server setting, there may be no response from a ping
test.
"3.6.11 Checking the Network Connection with a
"6.5 Points to
and contact your FUJITSU