HP Surestore Tape Library Model 2/20 User Manual page 125

Table 18
Library Status
Magazine/Mailslot
Magazine(s)
missing
Incompatible
magazine(s)
Mailslot open
Cards
RMC not present
Slave card not
present
Remote
management card
failed
Chapter 4
Partial Availability Conditions
Cause
Library could not detect all the
magazines.
The magazine is incompatible with
the drive type.
Mailslot drawer is open. The library
robotics will not move until the
mailslot is closed.
Library could not detect the remote
management card.
Library could not detect the library
slave controller cards.
Note: Slave controller cards are
required in all but the lowest level of
the library.
Remote management card failed
power-up test.
Solution
Ensure that all magazines are
present and correctly installed.
(See Figure 37 on page 82.)
Ensure that you use the correct
magazine for your drive type.
Ensure that the mailslot drawer is
closed.
Power cycle the library.
Contact your service
representative.
Verify that there is a slave card
present in all but the lowest level of
the library.
Verify that the cards are properly
seated.
Power cycle the library.
Contact your service
representative.
Power cycle the library.
Contact your service
representative.
Understanding Error States 123