HP Surestore Tape Library Model 2/15 User Manual
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HP Surestore Tape Library Model 2/15 User Manual

HP Surestore Tape Library Model 2/15 User Manual

Hp dlt tape library 15-slot - (english) user's guide
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HP DLT Tape Library

15-Slot
User's Guide
Model A4851A
November 1997
Printed in United States
© Copyright 1997 Hewlett-Packard Company
DLTtape is a trademark of Quantum Corporation

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Summary of Contents for HP Surestore Tape Library Model 2/15

  • Page 1: Hp Dlt Tape Library

    HP DLT Tape Library 15-Slot User’s Guide Model A4851A November 1997 Printed in United States © Copyright 1997 Hewlett-Packard Company DLTtape is a trademark of Quantum Corporation...
  • Page 2 Hewlett-Packard Company. The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this printed material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall...

  • Page 3: Typographical Conventions

    Typographical Conventions This manual uses the following typographical conventions: Font Used for Document titles and statements that need to be Italics emphasized. Commands you type on your keyboard or screen Typewriter Font menu items you can select. Information displayed in the display window of COMMAND TEXT the library.

  • Page 5: Table Of Contents

    Contents 1 Product Description Overview ............1-2 HP DLT Tape Library .
  • Page 6 Contents Labeling Bulk Load Magazines ........3-7 4 Library Operation Overview.
  • Page 7 Contents Using Online Repair..........4-35 Clearing a Drive Cleaning Error.
  • Page 8 Contents viii...
  • Page 9 Figures Figure 1-1 HP DLT Tape Library ........1-3 Figure 1-2 Rear Panel Features .
  • Page 10 Figures...
  • Page 11 Tables Table 1-1 DLT Tape Library Offerings....... . 1-4 Table 1-2 Upgrade/Conversion Kits ........1-4 Table 1-3 DLT Tape Media .
  • Page 12 Tables...

  • Page 13: Product Description

    Product Description...

  • Page 14: Overview

    Product Description Overview Overview • HP DLT Tape Library • Product Matrix • Supported Platforms • Library Rear Panel Features • Specifications...

  • Page 15: Hp Dlt Tape Library

    Product Description HP DLT Tape Library HP DLT Tape Library • Fully automated • State-of-the-art patented HP robotics • Industry-leading data availability • Industrial-strength durability • User-maintenance-free library system Available configurations are described in Table 1-1 on page 1-4. Figure 1-1 HP DLT Tape Library...

  • Page 16: Product Matrix

    Product Description Product Matrix Product Matrix Table 1-1 DLT Tape Library Offerings Library HP Product Mounting Config. Drives Slots Model Number Option Option DLT4000 1/15 A4851A #A6K #401 One DLT4000 DLT4000 2/15 A4851A #A6K #402 Two DLT4000 DLT7000 1/15 A4851A #A6K #701 One DLT7000...

  • Page 17: Supported Platforms

    Product Description Supported Platforms Supported Platforms Table 1-4 DLT Tape Media D-Class Servers E-Class K-Class Nova T-Class V-Class J-Class Workstation On supporting platforms, the library can be connected to an HP Fibre Channel SCSI multiplexer (HP A3308A and HP A3511A/Z) and thereby benefit from Fibre Channel speed and distance.

  • Page 18: Library Rear Panel Features

    Product Description Library Rear Panel Features Library Rear Panel Features Figure 1-2 Rear Panel Features 1. Bus 1 SCSI ports (single-ended and differential). Drive 1 and the robotics controller are internally connected to Bus 1. 2. SCSI interface mode switches specify term power, termination and differential settings for each SCSI bus.

  • Page 19: Specifications

    Specifications Product Description Specifications Quantum DLT4000 and DLT7000 Drive Mechanism Specifications Table 1-5 DLT Drive Specifications Characteristic DLT4000 DLT7000 Performance Read/write transfer non-compressed mode: non-compressed mode: rate: 1.5 MB/second 5.2 MB/second maximum compressed (2:1 typical): compressed (2:1 typical): sustained (DLTtape 3.0 MB/second 10.0 MB/second Type IV)
  • Page 20 Product Description Specifications Table 1-5 DLT Drive Specifications (Continued) Characteristic DLT4000 DLT7000 Recording format 128 track serial serpentine variable 208 track serpentine (52 quads) block (64 pairs) 416-tpi track density 256-tpi track density Data compress algorithm Reliability Soft read error rate 1 in 10 bytes minimum 1 in 10...
  • Page 21 Product Description Specifications Table 1-5 DLT Drive Specifications (Continued) Characteristic DLT4000 DLT7000 Physical Specifications Form factor 5 1/4 in. (height with modified 5 1/4 in. (height with modified depth) depth) Height 3.25 in. (w/o bezel) 3.25 in. (w/o bezel) Width 5.7 in.

  • Page 22: Dlt Tape Library Specifications

    Product Description Specifications DLT Tape Library Specifications Table 1-6 Library Specifications Characteristic A4851A Library Performance Average tape <12 seconds access Average tape 24 seconds (mean time to eject tape from drive, robotically exchange tape exchange from magazine and reload drive) Interface SCSI-2 (single ended or differential) Reliability...

  • Page 23: Dlttape Specifications

    Product Description Specifications DLTtape Specifications Table 1-7 Tape Specifications Characteristic DLTtape Type III XT DLTtape Type IV Formatted capacity 15 GB 20/35 GB (non-compressed) (non-compressed) 30 GB 40/70 GB (2:1 typical compression) (2:1 typical compression) Basic description 0.5 in. (metal particle) 0.5 in.

  • Page 24: Environmental Specifications

    Product Description Specifications Environmental Specifications Table 1-8 Environmental Specifications Characteristic Tape/Drive DLT Tape Library Temperature and Humidity Operating 10° to 40° C 10° to 40° C 20% to 80% RH (drive, non-condensing) 10% to 90% RH 40% to 60% RH (tape, non-condensing) Non-operating 0°...
  • Page 25 Product Description Specifications Table 1-8 Environmental Specifications (Continued) Characteristic Tape/Drive DLT Tape Library Package shock Drop tests 42 in. (packaged drive dropped on six 12-in. drop, 5 faces sides, three edges, one corner) Vibration Operating random 5 - 500 Hz @ 1 grms 0.21 grms 10 minutes, 3 axes Operating sine...

  • Page 26: Dlt Tape Library Product Certifications

    Product Description Specifications DLT Tape Library Product Certifications Table 1-9 Product Certification Safety EN60950/IEC 950 Electromagnetic emissions EN55022/CISPR - 22, Class B EN50082 - 1 EN55024 - 2/IEC 1000 - 4 - 2, 4kV CD, 8kV AD EN55024 - 3/IEC 1000 - 4 - 3, 3 V/m EN55024 - 4/IEC 801 - 4, 1kV Peak Power lines 0.5 kV Signal lines...

  • Page 27: Library Installation

    Library Installation...

  • Page 28: Overview

    Library Installation Overview Overview To install the library: 1. Choose a location. 2. Prepare library components. 3. Install the host SCSI card(s). 4. Mount the library in a rack (rack mount configuration only). 5. Set the SCSI interface mode switch. 6.

  • Page 29: Step 1: Choose A Location

    Library Installation Step 1: Choose a Location Step 1: Choose a Location Choose a location that meets the following criteria. Take the library there before unpacking it. Table 2-1 Location Criteria Room 50-104° F (10-40° C) temperature Power source AC power voltage: 100-127 V or 200-240 V Air quality Minimal sources of particulate contamination.

  • Page 30: Step 2: Prepare Components

    Library Installation Step 2: Prepare Components Step 2: Prepare Components Make sure all required components are available. Table 2-2 Components Required for Installation and Use Component Installation Notes Library Do not unpack the library until it is in the proper location. SCSI card(s) Required number of cards installed in host depends on library configuration.

  • Page 31: Step 3: Install The Host Scsi Card(S)

    Library Installation Step 3: Install the Host SCSI Card(s) Step 3: Install the Host SCSI Card(s) Refer to the host user manual and the SCSI card installation instructions for information on installing SCSI cards.

  • Page 32: Step 4: Mount The Library In A Rack

    Library Installation Step 4: Mount the Library in a Rack Step 4: Mount the Library in a Rack For rack mount configurations, refer to the installation instructions included in the rack mount kit.

  • Page 33: Step 5: Set The Scsi Interface Mode Switch

    Library Installation Step 5: Set the SCSI Interface Mode Switch Step 5: Set the SCSI Interface Mode Switch Do not connect any cables yet. The SCSI interface mode switch, shown below, is on the rear panel between the bus 1 and bus 2 SCSI ports. Figure 2-1 SCSI Interface Mode Switch To set the SCSI interface mode switch:...
  • Page 34 Library Installation Step 5: Set the SCSI Interface Mode Switch Table 2-4 shows three ways to connect the library and the corresponding SCSI interface mode switch settings. Table 2-4 Library Connection Options SCSI Interface Mode Switch Configuration Cabling Settings One-Drive Library •bus 2 not used Two-Drive Library...

  • Page 35: Step 6: Connect Library To Host

    Library Installation Step 6: Connect Library to Host Step 6: Connect Library to Host 1. Ensure the host system has been properly shut down and powered off. 2. Connect the SCSI cables. The SCSI bus configuration was determined when the SCSI interface mode switch was set (see the connection diagram on page 2-8).

  • Page 36: Routing Scsi And Power Cables On Rack Mounted Libraries

    Library Installation Step 6: Connect Library to Host Routing SCSI and Power Cables on Rack Mounted Libraries CAUTION SCSI and power cables must be routed and secured properly on rack mounted libraries. Failure to properly route library cables could result in damage to the cables.

  • Page 37: Figure 2-3 Front Access Door

    Library Installation Step 6: Connect Library to Host 2. Extend the rack’s antitip rail and verify that the leveller feet are down. WARNING Failure to extend the antitip rail could result in personal injury and/or damage to the library if the rack tips over. 3.

  • Page 38: Figure 2-4 Secured Scsi And Power Cables

    Library Installation Step 6: Connect Library to Host 6. Carefully route the cables down along the back rail. Use a cable tie to secure them to the rail just above the slide mounting bracket. Clip off the ends of all four cable ties. Figure 2-4 Secured SCSI and Power Cables 7.

  • Page 39: Step 7: Connect Power

    Library Installation Step 7: Connect Power Step 7: Connect Power 1. Plug the power cord into a proper outlet. 2. Turn on the power switch. SELF TEST and NOT READY, and then NOT READY and INVENTORY CHECK display alternately. After the power-on test completes (in about 3 minutes), the drive status information displays.

  • Page 40: Step 8: Configure The Host

    Library Installation Step 8: Configure the Host Step 8: Configure the Host An HP qualified service representative must configure the library on the host. This procedure includes installing drives, creating device files and verifying the configuration. 2-14...

  • Page 41: Moving Or Shipping The Library

    Library Installation Moving or Shipping the Library Moving or Shipping the Library This section explains how to move the library a short distance, such as to another office or to another floor in the building, and how to ship the library to another location.
  • Page 42 Library Installation Moving or Shipping the Library 6. If the library is rack mounted: a. Extend the antitip rail on the rack. WARNING Failure to extend the antitip rail could result in personal injury and/or damage to the library if the rack tips over. b.

  • Page 43: Tape Cartridges

    Tape Cartridges...

  • Page 44: Overview

    Tape Cartridges Overview Overview • Choosing Tape Cartridges • Labeling Tape Cartridges • Write-Protecting Tape Cartridges • Maintaining Tape Cartridges • Labeling Bulk Load Magazines...

  • Page 45: Choosing Tape Cartridges

    Supported Tape Types Cartridge Type Available Densities DLTtape IV Data Cartridge 20 GBytes (DLT4000 drive) 35 GBytes (DLT7000 drive) DLTtape III XT Data Cartridge 15 GBytes NOTE Hewlett-Packard recommends using the HP DLTtape IV Data Cartridge. (See Appendix A for ordering information.)

  • Page 46: Labeling Tape Cartridges

    Tape Cartridges Labeling Tape Cartridges Labeling Tape Cartridges Make it a practice to use bar code labels on your tape cartridges. Your host software may need to keep track of the following information and the associated bar code: • date of format or initialization •...

  • Page 47: Write-Protecting Tape Cartridges

    Tape Cartridges Write-Protecting Tape Cartridges Write-Protecting Tape Cartridges The use of the write protect switch ensures data safety for files that have been previously written to the tape and prevents any additional files from being written to the tape. To change the write-protect setting, move the write-protect switch: •...

  • Page 48: Maintaining Tape Cartridges

    Tape Cartridges Maintaining Tape Cartridges Maintaining Tape Cartridges Table 3-2 Tape Cartridge Maintenance DO NOT: • Expose cartridges to magnetic fields. • Store cartridges in a clean, safe place in their protective plastic • Leave cartridges in the tape drive when library containers when not in use.

  • Page 49: Labeling Bulk Load Magazines

    Tape Cartridges Labeling Bulk Load Magazines Labeling Bulk Load Magazines Bulk load magazines can be labeled in a manner similar to tape cartridges. To label bulk load magazines: 1. Clean the magazine surface with isopropyl alcohol (optional, but recommended). 2. Remove the adhesive backing from the label pouch. 3.
  • Page 50 Tape Cartridges Labeling Bulk Load Magazines...

  • Page 51: Library Operation

    Library Operation...

  • Page 52: Overview

    Library Operation Overview Overview • Operating the Control Panel • Understanding the Display Window • Entering the Administration Menu Password • Setting a New Administration Menu Password • Specifying SCSI Addresses • Setting Configuration Options • Retrieving Performance Information • Running an Internal Test •...

  • Page 53: Operating The Control Panel

    Library Operation Operating the Control Panel Operating the Control Panel Figure 4-1 Tape Library Control Panel 1. Selection buttons perform the following operations: • cancels the current operation or option. CANCEL • scrolls the display options backward by one. When held PREV continuously, the options scroll quickly.

  • Page 54: Understanding The Display Window

    Library Operation Understanding the Display Window Understanding the Display Window The display window displays drive status indicators and menu options. Drive Status Drive status displays when the library is in the “ready” state. For example: Drive number The library has one or two drives, Status indicator depending on the model number.

  • Page 55: Control Panel Options

    Library Operation Understanding the Display Window Control Panel Options Press while the library is in the “ready” state to display first PREV NEXT level options. Access second level options from ADMIN* (second level options require a password; see “Entering the Administration Menu Password”...

  • Page 56: Control Panel Menu Tree

    Library Operation Understanding the Display Window Control Panel Menu Tree Figure 4-2 Control Panel Menu Options PREV/NEXT PREV/NEXT PREV/NEXT ADMIN * RELEASE DOOR VIEW BAR CODES If the drive(s) are not empty: Drive Status Indicators ENTER ENTER drive needs to be cleaned ENTER PSWD 000 000 000 ###### SLOT...

  • Page 57: Entering The Administration Menu Password

    Library Operation Entering the Administration Menu Password Entering the Administration Menu Password ADMIN* PSWD 000-000-000 CONFIG* A numeric password is required to access options beneath ADMIN* menu of the library (see Figure 4-2 on page 4-6). A three-part password of 000-000-000 is set at the factory.

  • Page 58: Setting A New Administration Menu Password

    Library Operation Setting a New Administration Menu Password Setting a New Administration Menu Password ADMIN* PSWD 000 000 000 CONFIG* NEW PASSWORD NOTE Do not forget the password. Only an HP qualified service representative can reset the security code to the factory setting. To set a new password: 1.

  • Page 59: Specifying Scsi Addresses

    Library Operation Specifying SCSI Addresses Specifying SCSI Addresses ADMIN* PSWD 00 000 000 SCSI IDs NOTE The tape library has a Fast/Wide SCSI interface. SCSI addresses can be set from: • 0 to 7 on a DLT4000-based library • 0 to 15 on a DLT7000-based library If connecting to a narrow host, use only addresses 0 to 7.

  • Page 60: Viewing Current Scsi Address Settings

    Library Operation Specifying SCSI Addresses Viewing Current SCSI Address Settings ADMIN* PSWD 000 000 000 SCSI IDs VIEW IDs To view the current SCSI address settings: a. Verify that the drive status displays (if not, press until it does). CANCEL b.
  • Page 61 Library Operation Specifying SCSI Addresses 3. Enter the three-part numerical password (see “Entering the Administration Menu Password” on page 4-7). 4. Press until SCSI IDs* displays, then press NEXT ENTER 5. SET IDs* displays. Press ENTER LIB BUS1 ID # or DRV# BUS# ID # displays. (LIB BUS1 ID # stands for the current SCSI ID of the robotics controller.

  • Page 62: Interpreting Scsi Bus Status Indicator Leds

    Library Operation Specifying SCSI Addresses Interpreting SCSI Bus Status Indicator LEDs Each SCSI bus has an LED to indicate the bus status. Table 4-3 SCSI Status Indicators Indication Status Steady green Port active and OK. Internal (on-board) termination enabled. Flashing green Port active and OK.

  • Page 63: Loading Cartridges Into The Library

    Library Operation Loading Cartridges Into the Library Loading Cartridges Into the Library Inserting/Removing Cartridges with Software If the software package requires that cartridges be inserted and removed using the software, check the software documentation before proceeding. Label all cartridges before inserting them into the magazines. (See “Labeling Tape Cartridges”...

  • Page 64: Loading Tapes

    Library Operation Loading Cartridges Into the Library Loading Tapes Tapes are bulk loaded into magazines, which are then inserted into the library through the front access door. The library holds from one to three 5-slot magazines. To load tapes: 1. Verify that the drive status displays (if not, press until it does).

  • Page 65: Figure 4-3 Opening The Front Access Door

    Library Operation Loading Cartridges Into the Library 6. Open the access door by pulling the top of the door outward. NOTE Do not let the door fall open. The door straps may be damaged. Figure 4-3 Opening the Front Access Door 7.
  • Page 66 Library Operation Loading Cartridges Into the Library 8. Insert the magazine so it lines up with the arrow on the label inside the library, the handle is facing the front of the library, and the tapes are facing the inside of the tape library. The magazine should “click” into place.

  • Page 67: Removing Tape Cartridges From The Library

    Library Operation Removing Tape Cartridges from the Library Removing Tape Cartridges from the Library Some software packages require that tape cartridges be inserted and removed using the software. If a software package manages files in the library, check the software documentation before proceeding. All drives must be empty before the access door can be released.

  • Page 68: Figure 4-6 Opening The Front Access Door

    Library Operation Removing Tape Cartridges from the Library 5. Unlock the access door using the key, then open the door. NOTE Do not let the door fall open. Damage to the door straps may occur. Figure 4-6 Opening the Front Access Door 6.
  • Page 69 Library Operation Removing Tape Cartridges from the Library WARNING Do not attempt to disable the interlocks. If the library is operating with fewer than three magazines inserted and the door open, the user can be exposed to Class II laser light emitted from the bar code reader.

  • Page 70: Viewing Cartridge Bar Code Labels

    Library Operation Viewing Cartridge Bar Code Labels Viewing Cartridge Bar Code Labels Bar code label information can be viewed for each tape cartridge in the library using the control panel. Bar code information displays sequentially by storage slot number. To view bar code information: 1.

  • Page 71: Cleaning The Tape Drives

    Library Operation Cleaning the Tape Drives Cleaning the Tape Drives ADMIN* PSWD 000 000 000 CLEAN DRIVES* Cleaning the drives, which takes about 5 minutes per drive, requires a special digital linear tape cleaning cartridge. (Typically, cleaning cartridges are light yellow and data cartridges are black, brown, or white.
  • Page 72 Library Operation Cleaning the Tape Drives ###### SLOT # displays (“######” is a barcode number or is blank if barcodes are not being used, and the storage slot location number is flashing). Press to select the displayed storage slot location or ENTER press to select a different storage slot location, then press...

  • Page 73: Drive Cleaning Issues

    Library Operation Cleaning the Tape Drives Drive Cleaning Issues Table 4-7 lists circumstances that can cause a drive cleaning message, , to appear when a tape cartridge may be at fault. Note that: • Drives do not require scheduled cleaning maintenance. Excessive use of the cleaning cartridge can cause unnecessary wear on drive heads.

  • Page 74: Setting Configuration Options

    Library Operation Setting Configuration Options Setting Configuration Options ADMIN* PSWD 000 000 000 CONFIG* Set certain options, called configurations, to customize the way the library operates. To change a configuration: 1. Verify that the drive status displays (if not, press until it does).
  • Page 75 Library Operation Setting Configuration Options The following table describes the available configurations. Table 4-5 Configuration Options Config Name Description Default RECOVERY Library attempts to recover from errors. ON/OFF Library immediately stops moving if an error condition occurs. Default is RECOVERY ON, and recovery should remain ON under normal conditions.
  • Page 76 Library Operation Setting Configuration Options Table 4-5 Configuration Options (Continued) Config Name Description Default Recovered errors are reported. RECOVERED Recovered errors are not reported. ON/OFF CONF40 ON/OFF Used by service personnel only. Do not attempt to use this — configuration – to do so may result in a service call. BARCODE Bar codes and slot locations are stored into library ON/OFF...

  • Page 77: Retrieving Performance Information

    Library Operation Retrieving Performance Information Retrieving Performance Information ADMIN* PSWD 000 000 000 INFO* Use the INFO* option to dDisplay information about the operations of the library. This information is called a log. To access an information log: 1. Verify that the drive status displays (if not, press until it does).
  • Page 78 Library Operation Retrieving Performance Information Table 4-6 Information Logs (Continued) Problem Solution DRIVE FW* D1 REVISION# Firmware revision of drive 1. D2 REVISION# Firmware revision of drive 2 (two drive library only). INTERFACE FW* BUS NUM = Press to display the interface NEXT PREV bus number to select, then view:...
  • Page 79 Library Operation Retrieving Performance Information Table 4-6 Information Logs (Continued) Problem Solution Log Entries Log entries for *HARDWARE ERR# Indicates the cause of the failure. HARD ERROR *, *FRU 1 # Field replaceable unit most likely to be at SOFT ERROR *, and fault.
  • Page 80 Library Operation Retrieving Performance Information Table 4-6 Information Logs (Continued) Problem Solution Log entries for error DESTINATION 1 # Element to which the first destination refers. logs (continued) (Valid for MOVE and EXCHANGE movements only.) An asterisk before the DESTINATION 2 # Element to which the second destination log name indicates refers.

  • Page 81: Running An Internal Test

    Library Operation Running an Internal Test Running an Internal Test ADMIN* PSWD 000 000 000 TEST* WARNING Class II laser light is generated in this library. If operating the library with access panels removed or with less than three tape magazines installed with the interlocks disabled and the front door open, do not stare into the light from the bar code reader.
  • Page 82 Library Operation Running an Internal Test The following table describes the internal tests available from the control panel. Tests are listed alphabetically according to function. Table 4-7 Internal Tests Test Name Description EXERCISE MECH Runs the VERTICAL TEST, TRANSLATE TEST, MAGAZINE IO, and DRIVE IO tests.

  • Page 83: Table 4-7 Internal Tests

    Library Operation Running an Internal Test Table 4-7 Internal Tests (Continued) Test Name Description WELLNESS TEST Checks out the general capability of the library. Runs INIT MECHANICS and EXERCISE MECH. Each test is run one time per test loop. FIND PLUNGE Runs mechanism recalibration, determines the reference points in the HOME picker travel path, and tests the picker.
  • Page 84 Library Operation Running an Internal Test Table 4-7 Internal Tests (Continued) Test Name Description REWIND MEDIA Service personnel use only. Do not run this test if the library contains tape cartridges containing actual customer data. Rewinds the tape in the drive(s) and opens the solenoid in the drive handle, which allows the tape to be removed from the drive by lifting the handles.

  • Page 85: Using Online Repair

    Library Operation Using Online Repair Using Online Repair ADMIN* PSWD 000 000 000 ONLINE REPAIR Online repair is a feature that allows: • Authorized service representatives to replace a faulty drive while the library is active. • Users to clear a drive cleaning error when the tape in the drive may be damaged.
  • Page 86 Library Operation Using Online Repair 6. Press until DRV # OFF FAILED displays then press NEXT ENTER 7. CHANGE CONFIRMED displays briefly, then ONLINE REPAIR* displays. Press ENTER 8. DRIVE POWER* displays. 9. Press until DRIVE STATUS displays, then press NEXT PREV ENTER...

  • Page 87: Clearing A Drive Cleaning Error

    Library Operation Clearing a Drive Cleaning Error Clearing a Drive Cleaning Error ADMIN* PSWD 000 000 000 ONLINE REPAIR CAUTION Using this option causes the library drive mechanism(s) to become inactive. To use this option to clear a drive cleaning error: 1.
  • Page 88 Library Operation Clearing a Drive Cleaning Error 13. SETTING UP DRIVE displays briefly while the drive communication tests run, then CHANGE CONFIRMED displays briefly, then ONLINE REPAIR* displays. 14. Press twice to return to the drive numbers and status indicators CANCEL (“ready”...

  • Page 89: Troubleshooting

    Library Operation Troubleshooting Troubleshooting There are two ways to get information and run tests when errors occur in library operation. Operating system-based support tools allow use of a consistent user interface that spans product lines, as well as remote access. Library firmware-based diagnostics require use of the library’s control panel and display window.

  • Page 90: Running Support Tools

    Library Operation Troubleshooting Running Support Tools The Support Tools Manager (STM) can be accessed through any of three interfaces: • xstm (X Window graphical) — for X Windows terminals and workstations. Execute: /usr/sbin/xstm or /usr/sbin/stm/ui/bin/stm -x • mstm (menu-based) — for non-graphics terminals. Execute: /usr/sbin/mstm or /usr/sbin/stm/ui/bin/stm -m •...

  • Page 91: Dlt Drive Expert Tools

    Library Operation Troubleshooting DLT Drive Expert Tools The following table lists expert tool categories, and the specific commands available within each for the drives. Table 4-9 Drive Expert Tool Commands Category Command Effect File Exits the Support Tools Manager. EXIT Logs Displays the Read Error Counter Page, Write Error Counter VIEW LOGS...

  • Page 92: Robotics Controller Expert Tools

    Library Operation Troubleshooting Robotics Controller Expert Tools The following table lists expert tool categories, and the specific commands available within each for the robotics controller. Table 4-10 Robotics Controller Expert Tool Commands Category Command Effect File Exits the Support Tools Manager. EXIT Logs Displays the Error, Recovery, Drive, Odometer, and Runtime...

  • Page 93: Resolving Other Problems

    Library Operation Troubleshooting Table 4-10 Robotics Controller Expert Tool Commands (Continued) Category Command Effect Tests Unloads the picker. The cartridge is returned to its home EMPTY PICKER (continued) location if it is known, otherwise to the first available empty slot. Moves the picker up and down its full course of travel.
  • Page 94 Library Operation Troubleshooting Table 4-11 Troubleshooting Problem Solution Library will not power on. • Make sure the power cord connections are tight. • Make sure the power switch is switched on. (The power switch is located on the library control panel, see Figure 4-1 on page 4-3.) •...
  • Page 95 Library Operation Troubleshooting Table 4-11 Troubleshooting (Continued) Problem Solution No display messages appear. • Make sure the power cord is connected. • Make sure the power switch is on. • Power cycle the library. (See the caution note at the end of this table.) •...
  • Page 96 Library Operation Troubleshooting Table 4-11 Troubleshooting (Continued) Problem Solution Cannot remember the First, try the default password (000-000-000). If the default is not administration menu accepted, call a service representative for assistance. password. Attempted to open the front • The host may have reserved an element and must unreserve access door, but a it.

  • Page 97: A Supplies And Accessories

    Supplies and Accessories...
  • Page 98 Supplies and Accessories Supplies and Accessories Supplies and Accessories A full range of computer supplies can be ordered through a Hewlett-Packard authorized dealer or sales office, or by phoning or writing HP Direct. Call 1-800-752-0900 for the location of your nearest authorized Hewlett-Packard dealer.

  • Page 99: Table A-1 Basic Supplies And Accessories

    Bar Code Labels Bar code labels are not available through — — Hewlett-Packard, but can be ordered through other companies (see sample labels shipped in the accessories kit). When ordering, make sure the bar code labels meet the following specifications: Message: 6-character (2 alpha, 4 numeric) Dimensions: 2.2 in x .82 in...
  • Page 100 Supplies and Accessories Supplies and Accessories Table A-1 Basic Supplies and Accessories (Continued) HP Product HP Part Item Number Number SCSI Cables (68-pin to 68-pin) .5m SCSI cable; high-density with thumb screws to C6509A 8120-6147 high-density with thumb screws, m-m 2.5m SCSI cable;...
  • Page 101 Supplies and Accessories Supplies and Accessories Table A-1 Basic Supplies and Accessories (Continued) HP Product HP Part Item Number Number Drive Upgrade Kits DLT 4000 – 1 Drive upgrade kit A4842A — (upgrades a DLT4000 1/15 to DLT4000 2/15) DLT 7000 – 1 Drive upgrade/conversion kit A4843A —...
  • Page 102 Supplies and Accessories Supplies and Accessories...

  • Page 103: B Safety And Regulatory Information

    Safety and Regulatory Information...

  • Page 104: Overview

    Safety and Regulatory Information Overview Overview This section contains important safety and regulatory information for the United States, Finland, Sweden, European Union, and Japan.

  • Page 105: Safety Information

    Safety and Regulatory Information Safety Information Safety Information Laser Safety WARNING Do not attempt to disable the interlocks or open the service panels while library power is turned on. If the library is operating with the service panels removed, or with fewer than three magazines inserted and the door is open, you can be exposed to Class II laser light emitted from the bar code reader.

  • Page 106: Regulatory Information

    Safety and Regulatory Information Regulatory Information Regulatory Information FCC Radio Frequency Interference Statement (USA Only) This equipment has been tested and found to comply with the limits for a Class B digital device, persuant to part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 107: Ec Declaration Of Conformity

    Safety and Regulatory Information Regulatory Information EC Declaration of Conformity...

  • Page 108: Herstellerbescheinigung

    Safety and Regulatory Information Regulatory Information Herstellerbescheinigung Diese Information steht im Zusammenhang mit den Anforderungen der Maschinenlärn information sverordnung vom 18 Januar 1991. Schalldruckpegel Lp < 70 dB(A) • am arbeitsplatz • normaler betrieb • nach ISO 7779: 1988/EN 27779:1991 (Typprüfung) English Translation of German Sound Emission Directive This statement is provided to comply with the requirements of the German Sound Emission Directive, from 18 January 1991.

  • Page 109: Turvallisuusyhteenveto

    Safety and Regulatory Information Regulatory Information Turvallisuusyhteenveto Laserturvallisuus LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP DLT Tape Library -nauhamuistiasemat ovat käyttäjän kannalta turvallisia luokan 1 laserlaitteita. Nauhamuistiasemien sisälle asennettu lasersädettä käyttävä viivakoodinlukija ei normaalissa käytössä aiheuta vaaraa käyttäjälle. Laitteiden turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.

  • Page 110: English Translation Of Finnish Regulatory Information

    Safety and Regulatory Information Regulatory Information VARNING ! När skyddshöljet av magnetbandstationen är öppnad, kan användaren utsättas för laserstrålning då streckkodläsare är i funktion. Stirra ej in i strålen. Tiedot viivakoodinlukijassa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 675 nm Teho 0,5 mW Turvallisuusluokka Luokan 2 laser English Translation of Finnish Regulatory Information...

  • Page 111: Japanese Vcci Statement

    Safety and Regulatory Information Regulatory Information The information about the radiation characteristics of the laser diode used in the laser bar code reader: Wavelength 675 nm Power 0,5 mW Laser safety class Class 2 laser Japanese VCCI Statement English Translation of Japanese VCCI Statement This equipment is in the Class B category information technology equipment based on the rules of Voluntary Control Council For Interference by Information Technology Equipment (VCCI).
  • Page 112 Safety and Regulatory Information Regulatory Information B-10...
  • Page 113 Index displaying 4-27 power cables accessories, listing of A-3 environment 2-3 routing 2-10 addresses Environmental specifications 1-12 power switch HP Direct, supplies A-2 Expert Tools turning on power 2-14 ADMIN * menu 4-5 DLT Mechanism 4-41 problems, troubleshooting table 4- entering the password 4-7 product matrix 1-4 information logs...
  • Page 114 Index moving 2-15 tapes choosing 3-3 cleaning issues 4-23 ejecting 4-17 labeling 3-4 maintenance of 3-6 ordering A-3 write-protecting 3-5 tapes drives cleaning 4-23 temperature operating 2-3 troubleshooting 4-43 type styles in this book iii voltage 2-3 Index-2...

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