HP Surestore Tape Library Model 2/20 User Manual page 123

Table 18
Library Status
Drives
Drive not present
Drive offline
Chapter 4
To view more information about the partial availability error, you can access
the log by following this menu path:
Main Menu -> Information -> Library Information -> Library Status
The partial availability state is caused by one of the conditions listed in
18 on page 121. The condition will be displayed on the library front panel or
the RMC Web-Based Library Administrator pages
.
Partial Availability Conditions
Cause
The library could not detect all the
expected drive modules.
Note: This typically occurs because
a drive was physically removed
from the library. This may also
occur for a brief time during an
online drive repair. This condition
will persist over a power cycle.
Drive taken offline because of the
following:
Taken offline from front panel,
host computer, or library
controller.
Drive(s) failed power-on test.
Drive module board failed
power-on test.
Failed serial communication to
drive.
Failed to load/unload tape.
Solution
If a drive is present in the library:
Power off the library.
Reseat the drive module.
Power on the library.
Contact your service
representative.
Verify that the drive is online. If
not, put drive back online from the
front panel.
Power cycle the library.
Verify cabling and termination.
Verify that the drive is seated
properly.
Check the error log from the front
panel or RMC Web-Based Library
Administrator pages for possible
causes.
Contact your service
representative.
Understanding Error States 121
Table