Warranty Information - HP Surestore Tape Library Model 2/20 User Manual

Appendix

Warranty Information

HP Product: HP Surestore Tape Library 20/20, 40/40, 60/60, 8/80 and 10/100
series
Duration of limited warranty: One Year
1. HP warrants HP hardware, accessories, and supplies against defects in
materials and workmanship for the period specified above. If Hewlett-
Packard receives notice of such defects during the warranty period,
Hewlett-Packard will, at its option, either repair or replace products which
prove to be defective. Replacement products may be either new or like-
new.
2.
HP warrants that HP software will not fail to execute its programming instructions,
for the period specified above, due to defects in material and workmanship when
properly installed and used. If HP receives notice of such defects during the
warranty period, HP will replace software media that does not execute its
programming instructions due to such defects.
3.
HP does not warrant that the operation of HP products will be uninterrupted or error
free. If HP is unable, within a reasonable time, to repair or replace any product to a
condition as warranted, customer will be entitled to a refund of the purchase price
upon prompt return of the product.
4.
HP products may contain remanufactured parts equivalent to new in performance
or may have been subject to incidental use.
5.
The warranty period begins on the date of delivery or on the date of installation if
installed by HP. If customer schedules or delays HP installation more than 30 days
after delivery, warranty begins on the 31st day from delivery.
6.
Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts or supplies not supplied
by HP, (c) unauthorized modification or misuse, (d) operation outside of the
published environmental specifications for the products, or (e) improper site
preparation or maintenance.
7.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN
OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY
QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
8.
HP will be liable for damage to tangible property per incident up to the greater of
$300,000 or the actual amount paid for the product that is the subject of the claim,
and for damages for bodily injury or death, to the extent that all such damages are
determined by a court of competent jurisdiction to have been directly caused by a
defective HP product.
Warranty Information 207