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HP Surestore Tape Library Model 2/20 User Manual: Support Services; Supportpacks

Hp surestore tape library user's guide.
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Support Services

SupportPacks

Appendix
HP support services upgrade and/or extend the warranty on your tape library.
A wide range of service options are available to meet your business uptime
needs.
SupportPacks are available within180 days of your purchase. If you choose to
purchase one, your warranty will be upgraded. Once your warranty has
expired, post-warranty SupportPacks are also available.
Table 43
on page 198 lists HP SupportPack service options.
Note
To order HP SupportPacks, visit http://www.hp.com/hps/
support/supportpack, or contact your support or sales
representative.
Support Services 197

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