Table of Contents
Advertisement
Feed Jam Procedure (cont'd.)
Step Actions and Questions
5
1. Scroll to Main Motor + Clutch/Sol Tests and press
OK.
2. Select Main Motor + MPT Sol and press OK.
Do all of the following occur?
The Feed Roller Shaft rotates?
I
The Pick-up Cams move and allow the Bottom
I
Plate to contact the Feed Roller?
The Feed Roller Shaft stops after one complete
I
revolution?
6
1. Check the Registration Sensor
on page 3-20).
Is the Registration Sensor good?
Jam at Front; Open Front Cover to Clear.
(E3-#: Registration Jam)
E3-1:
Paper is late to the Exit Sensor or paper is late off the Registration Sensor.
E3-2:
Registration Sensor is actuated at power-on.
Registration Jam Troubleshooting Procedure
Step Actions and Questions
1
1. Switch the printer power OFF.
2. Open the Front Cover and remove the Print
Cartridge.
3. Check the printer for contamination, paper scraps, or
other obstructions.
Is the paper path clean and free of obstructions?
2
1. Open the Rear Cover.
2. Remove the Duplex unit if installed.
3. Open the Fuser Access Cover.
4. Check for contamination, paper scraps, or other
obstructions.
Is the paper path clean and free of obstructions?
3
1. Remove Fuser.
2. Rotate the Fuser Gear.
Does the Fuser Idler Gear rotate smoothly?
4
Check the paper in all trays.
Is the paper loaded in the paper trays damp,
wrinkled, or damaged?
Phaser 4400 Laser Printer Service Manual
(Registration Sensor
Yes
No
Check the
Remove the
Registration
MPT Chute
Sensor
Assembly
(Registration
(RRP 4.1 on
Sensor
on
page
page 3-20).
and repair or
replace
components
as
necessary.
If the
Follow the
problem
repair advice
persists,
in the
replace the
Registration
Engine Logic
Sensor
Board (RRP
check.
9.3 on
page
6-89).
Yes
No
Go to step 2.
Clean compo-
nents and
remove all
obstructions.
Go to step 3.
Clean compo-
nents and
remove all
obstructions.
Go to step 4.
Replace the
Fuser Assem-
bly (RRP 6.2
on
page
Replace with
Go to step 5.
fresh, dry
paper.
6-44)
6-66).
2-23
Advertisement
Chapters
Table of Contents
Troubleshooting
