Xerox Phaser 4400 Manual
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Xerox Phaser 4400 Manual

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Paper Jams
In addition to information on preventing jams and what causes a paper jam, this section includes
instructions for clearing the following jams:
Paper size jam — see page 6.
I
Jam at the tray — see page 7.
I
I
Jam at the Multi-Purpose Tray — see page 10.
Jam at the exit — see page 13.
I
I
Jam at the front — see page 15.
I
Jam at the rear — see page 16.
Jam at the stacker — see page 19.
I
I
Jam at the envelope feeder — see page 21.
When there is a paper jam, the printer's front panel display (1) shows the jam error message. Press the
i button (2) for more information about how to clear the jam.
Caution
Avoid touching the toner located on the jammed paper, because the toner might not be fused
to the paper and might rub off.
Videos are available for clearing jams. Videos are located on the Interactive Documentation
CD-ROM and the Xerox web site at:
Copyright © 2002 Xerox Corporation. All Rights Reserved.
Phaser™ 4400 Laser Printer
1
2
P4400-113
www.xerox.com/officeprinting/4400support/
4

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Summary of Contents for Xerox Phaser 4400

  • Page 1 Avoid touching the toner located on the jammed paper, because the toner might not be fused to the paper and might rub off. Videos are available for clearing jams. Videos are located on the Interactive Documentation CD-ROM and the Xerox web site at: www.xerox.com/officeprinting/4400support/ Copyright © 2002 Xerox Corporation. All Rights Reserved.

  • Page 2: Preventing Jams

    Paper Jams Preventing jams Fan paper prior to loading in the trays or the Multi-Purpose Tray. Use clean, undamaged paper. Do not use paper that is curled. Load paper from a newly opened package. Do not add paper above the tray’s fill line. Make sure that the tray guides are properly set for the paper size.

  • Page 3: Paper Size Jam

    Paper Jams Paper size jam Load any tray with the paper size needed for printing the job. Check that the paper size and length guides in the tray are adjusted against the paper stack. Make sure that the size menus for the Multi-Purpose Tray and the envelope feeder (if present) are set correctly.

  • Page 4: Jam At The Tray

    Paper Jams Check the front panel display. If the jam has been cleared and all covers are closed, the front panel should display . If a paper jam message remains, there is still paper Processing Ready jammed in the printer. For additional information, access PhaserSMART.
  • Page 5 Paper Jams Open the front cover all the way until it stops. P4400-34 Slowly pull out the print cartridge. Note To prevent toner stains, place the cartridge on a flat, covered surface. P4400-35 Check the area where the print cartridge was located and remove any jammed paper. P4400-36 Phaser™...
  • Page 6 Paper Jams Holding the print cartridge as shown, lower it into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. P4400-37 Slowly close the front cover. Press the center part of the front cover until it latches into place. P4400-38 Re-install the paper tray.

  • Page 7: Jam At The Multi-Purpose Tray

    Paper Jams Jam at the Multi-Purpose Tray Remove all paper from the Multi-Purpose Tray. P4400-44 Check the Multi-Purpose Tray and remove any jammed paper. P4400-45 Close the Multi-Purpose Tray. P4400-33 Phaser™ 4400 Laser Printer...
  • Page 8 Paper Jams Remove the envelope feeder, if installed, then open the front cover all the way until it stops. P4400-34 Slowly pull out the print cartridge. Note To prevent toner stains, place the cartridge on a flat, covered surface. P4400-35 Check the area where the print cartridge was located and remove any jammed paper.
  • Page 9 Paper Jams Holding the print cartridge as shown, lower it into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. P4400-37 Slowly close the front cover. Press the center part of the front cover until it latches into place. P4400-38 Open the Multi-Purpose Tray by pulling the latch at the top center.

  • Page 10: Jam At The Exit

    Paper Jams If the envelope feeder was removed, re-install it now. Reload paper in the Multi-Purpose Tray. P4400-25 Check the front panel display. If the jam has been cleared and all covers are closed, the front panel should display . If a paper jam message remains, there is still paper Processing Ready jammed in the printer.
  • Page 11 Paper Jams Carefully remove any jammed paper. Warning The fuser is hot. Be careful not to touch it to prevent burns. P4400-42 Close the printer’s rear cover. P4400-50 Check the front panel display. If the jam has been cleared and all covers are closed, the front panel should display .

  • Page 12: Jam At The Front

    Paper Jams Jam at the front Open the front cover. P4400-34 Remove the print cartridge. P4400-35 Remove any jammed paper. P4400-36 Phaser™ 4400 Laser Printer...

  • Page 13: Jam At The Rear

    Paper Jams Re-insert the print cartridge. P4400-37 Close the front cover. Press the center part of the front cover until it latches into place. P4400-38 Check the front panel display. If the jam has been cleared and all covers are closed, the front panel should display .
  • Page 14 Paper Jams Check and carefully pull out any jammed paper behind the duplex unit. Warning The fuser is hot. Be careful not to touch it to prevent burns. P4400-42 Slide the green tabs located to the left and right of the duplex unit inward. Pull the duplex unit out of the printer.
  • Page 15 Paper Jams Remove any jammed paper, then close the duplex unit cover. P4400-53 Insert the duplex unit into the left and right channels inside the printer. P4400-54 Slide the unit in until the green tabs snap into place. P4400-55 Phaser™ 4400 Laser Printer...

  • Page 16: Jam At The Stacker

    Paper Jams Close the printer’s rear cover. P4400-50 Check the front panel display. If the jam has been cleared and all covers are closed, the front panel should display . If a paper jam message remains, there is still paper Processing Ready jammed in the printer.
  • Page 17 Paper Jams Remove any jammed paper inside the open printer or stacker covers. Warning The fuser is hot. Be careful not to touch it to prevent burns. P4400-48 Make sure that the stacker’s spring-loaded rear cover is securely closed. P4400-49 Close the printer’s rear cover.

  • Page 18: Jam At The Envelope Feeder

    Paper Jams Jam at the envelope feeder Remove all envelopes from the envelope feeder. P4400-31 Lift slightly on the envelope feeder and pull it out from the printer. P4400-32 Close the Multi-Purpose Tray. P4400-33 Phaser™ 4400 Laser Printer...
  • Page 19 Paper Jams Open the front cover all the way until it stops. P4400-34 Slowly pull out the print cartridge. Note To prevent toner stains, place the cartridge on a flat, covered surface. P4400-35 Check the area where the print cartridge was located and remove any jammed paper (envelopes). P4400-36 Phaser™...
  • Page 20 Paper Jams Holding the print cartridge as shown, lower it into the printer’s guide channels. Be sure to push the cartridge all the way into the printer. P4400-37 Slowly close the front cover. Press the center part of the front cover until it latches into place. P4400-38 Open the Multi-Purpose Tray by pulling the latch at the top center.
  • Page 21 Paper Jams Push the envelope feeder all the way into the printer until it stops. Make sure it is seated securely. P4400-40 Check the front panel display. If the jam has been cleared and all covers are closed, the front panel should display .

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