Cannot Print Over A Network; Cannot Connect The Printer To The Network; Cannot Print Over A Tcp/Ip Network - Canon imagePROGRAF iPF815 User Manual

Troubleshooting

Cannot print over a network

Cannot connect the printer to the network ...................................................................................................... 878

Cannot print over a TCP/IP network ................................................................................................................ 878

Cannot print over a NetWare network ............................................................................................................. 879
Cannot print over AppleTalk or Bonjour networks ........................................................................................... 879
Cannot connect the printer to the network
Cause
The Ethernet cable
is not connected
correctly to the
printer's Ethernet
port.
12
Cannot print over a TCP/IP network
The printer's IP address is not
configured correctly.
The printer's TCP/IP network set-
tings are not configured correctly.
878
The computer you are trying to
print from is not configured cor-
rectly.
Cannot connect the printer to the network
> Cannot print over a network
1. Make sure the printer is connected to the network with the correct Ethernet cable, and then
turn the printer on. For instructions on connecting the cable, refer to the Setup Guide.
2. Make sure the Link indicator is lit.
The Link indicator is green if the printer is connected via 100 Base-TX and orange if connec-
ted via 10Base-T.
If the Link indicator is not lit, check the following points.
• Make sure the hub is on.
• Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
• Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
• Check the communication mode with the hub.
Although the printer normally detects the hub communication mode and transmission rate
automatically (in auto negotiation mode), sometimes the hub settings cannot be detected.
In this case, configure the connection method manually, specifying the communication
mode in use.
(See "Configuring the Communication Mode Manually.")
Cause
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utili-
ty.")
(See "Configuring the IP Address Using the Printer Control Panel.")
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings.")
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination .")
(See "Configuring the Destination for TCP/IP Network .")
>
Corrective Action
Corrective Action
→P.404
→P.780
→P.774
→P.777
→P.783
→P.797
iPF815